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Account Manager

3 months ago

Overland Park, United States Pinnacle Staffing Group - Kansas City Full time
Job DescriptionJob Description

·       Establish a solid understanding of your account base’s unique business needs and requirements

·       Arrange freight pickups and deliveries with freight carriers on behalf of your accounts

o   This information comes via email, phone calls and through our online customer portal

·       Process LTL shipments through our Transportation Management System (TMS)

·       Continually monitor our internal system for new shipments to process

·       Make sound carrier and shipment decisions based on each individual customers’ expectations

·       Prepare and provide all necessary shipping documents to customers and shippers

·       Tracking and tracing of daily shipments with spreadsheet and report creation as needed

·       Utilize carrier websites to obtain manifests and PRO numbers for data entry and shipment tracking

·       Receive and respond to questions and issues from your customers and/or carriers regarding your customers’ shipments, timely and with a sense of urgency

·       Cross-train teammates on the account for handoff and back-up support

·       Learn procedures related to claims, re-consignments, and many more

·       Work proactively and uphold FLI’s commitment to unparalleled customer service and satisfaction

·       Additional duties as needed

What you’ll need to do it:

·       A positive attitude with excellent verbal and written communication skills

·       Proficiency with Microsoft Office Suite

·       Must work effectively in a team-oriented office environment

·       Previous transportation industry experience preferred

·       Parcel or International experience is a plus

Company DescriptionPinnacle Staffing Group works hard to connect top talent with great companies. We truly care about you and your success, and it shows in everything we do. Our service separates us from other staffing firms and has landed us on the Inc. 5000 fastest growing companies list. We currently connect people in the Kansas City, Topeka, Wichita, Des Moines, Denver, Omaha, Dallas-Fort Worth, Phoenix, Tucson and Orlando markets.

EOE: Pinnacle provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Company DescriptionPinnacle Staffing Group works hard to connect top talent with great companies. We truly care about you and your success, and it shows in everything we do. Our service separates us from other staffing firms and has landed us on the Inc. 5000 fastest growing companies list. We currently connect people in the Kansas City, Topeka, Wichita, Des Moines, Denver, Omaha, Dallas-Fort Worth, Phoenix, Tucson and Orlando markets.\r
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EOE: Pinnacle provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.