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Account Representative
4 months ago
PURPOSE
The Account Representative maintains and grows relationships with customers while achieving an assigned sales and growth goal. This position is responsible for the acquisition of new account revenues, retention and service of existing business customers, and the continuous pursuit of profitable growth opportunities.
ESSENTIAL DUTIES
- Meet or exceed target sales goals as detailed by Branch and Sales Managers
- Proactive management of strategic accounts
- Serves as the primary contact for assigned customer accounts and is responsible for customer satisfaction.
- Penetrate assigned accounts by selling new or additional products to current buyers, finding additional buyers within the existing customer, and/or selling to additional customer locations
- Develop relationships with key decision-makers within designated strategic target accounts; respected by the customer’s top management team
- Sells the company’s complete offering of products and services
- Aware and in pursuit of opportunities for account growth and new business
- Document sales calls, projects, opportunities, contacts, success reports, and activity in CRM
- Completes detailed SAP and forecasts as required
- Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
- Complete market reports as new and relevant information become available
- Completes required technical training and development objectives within the assigned time frame
- Demonstrate initiative and proactive skills with co-workers, peers, and customers
- Assist in the training of Sales Trainees and Sales Associates when appropriate
- Successfully complete other duties as prescribed by the Branch Manager/Sales Manager
PHYSICAL DEMANDS/WORK ENVIRONMENT
- Fast-paced environment (includes both office and field work)
- Travel with some extended stay away from home
- Physically capable of lifting SMC products and displays up to 50 lbs.
- Varying work hours
MINIMUM REQUIREMENTS
- Completion of the SMC sales training program or equivalent sales and industry experience
- Comprehensive understanding of pneumatic components and their application
- Thorough knowledge and understanding of SMC policies and procedures preferred
- Thorough knowledge and understanding of SMC product line preferred
- Basic understanding of competitive product lines
- Excellent communication and problem-solving skills
- Proficient in the use of computers and ability to learn new programs and tools as required
- Clean driving record
Subsidiaries and joint ventures have been setup in a total of 53 countries. Production facilities are located in 30 countries. In addition, a sales network extends throughout 83 countries, with local services in 500 locations. SMC offers technology accumulated through the years, engineers that bring it to life in new products, production capacity which can deliver a variety of products in a short time, and an extensive sales network in the U.S. and throughout the world.
With its goal of ever more advanced automation, and using its many achievements as a base, SMC is developing high-quality, highly reliable products to contribute to automation in industry, as well as in familiar areas of everyday life.Company DescriptionSMC Corporation of America is a part of a global organization that supports our customers in every industrialized country and is the U.S. subsidiary of SMC Corporation based in Japan. Since its establishment, SMC has been a leader in pneumatic technology, providing the various industries with technology and products to support automation based on the guiding principle of “contributing to automation labor savings in industry.” Over the past 50+ years, SMC's products have become established as a recognized international brand through sales, technical, supply and after sale services in world markets. Sales have grown to achieve a 30% global market share.\r
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Subsidiaries and joint ventures have been setup in a total of 53 countries. Production facilities are located in 30 countries. In addition, a sales network extends throughout 83 countries, with local services in 500 locations. SMC offers technology accumulated through the years, engineers that bring it to life in new products, production capacity which can deliver a variety of products in a short time, and an extensive sales network in the U.S. and throughout the world.\r
\r
With its goal of ever more advanced automation, and using its many achievements as a base, SMC is developing high-quality, highly reliable products to contribute to automation in industry, as well as in familiar areas of everyday life.
