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Level II Onsite Support Engineer

2 months ago

New York, United States Lincoln IT Full time
Job DescriptionJob Description

Job Overview

We are currently seeking a full time Tier II Support Engineer with a minimum of 5 years of extensive hands on experience with IT support and troubleshooting.

Responsibilities

  • Provide phone support and remote remediation for workstation issues
  • Troubleshooting and resolving customer system problems across a broad range of technologies
  • Provide installations of new software and upgrades
  • Provide installation of service Packs and security updates
  • Provide onsite support and installations to clients when necessary
  • Provide helpdesk support including analyzing and resolving end-user issues

Skills & Experience

  • Knowledge of Microsoft operating systems and desktop applications
  • Experience with installing, configuring, and administering a broad range of technologies
  • Excellent written and verbal communication skills
  • Certifications a plus
  • Experience with installing, configuring, and administering a broad range of technologies

Company Overview

Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today

Benefits

Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere.

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