Healthcare Representative
2 weeks ago
Schedule: fully remote, 8am-5pm EST
Summary: Community Connector primary focus is to conduct Outbound calls and Inbound to Molina members. Community connector tracking every month member’s health condition and reporting to Case manager. Community connector is assisting Molina members to be safe and happy in their community. Community connector uploading documents and assisting Case mangers with task need it.
Must Have Skills: Excellent communications skills, Basic computer skills, Professionalism and experience with speaking with elderly population, Able to fluently speak Spanish, Researching and good speed typing skills
Good listening skills with empathy, Must be able to follow directions, be self-motivated and complete project and task to due dates
Day to Day Responsibilities:
Receiving Inbound calls from Queue 2 hours per day
300 Outbound calls per month,
35-40 calls attempted per day,
15- 18 calls completed per day
Required Years of Experience: 1 year of healthcare/customer service experience
Required Licensure / Education: High school Diploma or equivalent
MedNational professionals experience career opportunities in the following niche areas:
• Hospitals
• Physicians’ offices
• Nursing care facilities
• Home healthcare services
• Government agencies
• Educational services
• Support services
• Schools
• Community centers
• Urgent care centers
• Offices
Today, we conduct business in all corners of North America, and continue to be laser focused on our mission. We deliver our clients with career oriented and quality-focused health care professionals while enriching the lives of these professionals during their period of transition to a new challenge and opportunity.Company DescriptionSince our founding in 2005, MedNational has grown into a full-service Healthcare Human Capital Solutions Organization. We are proud to deliver our traditional permanent placement and contract service opportunities.\r
\r
MedNational professionals experience career opportunities in the following niche areas:\r
• Hospitals\r
• Physicians’ offices\r
• Nursing care facilities\r
• Home healthcare services\r
• Government agencies\r
• Educational services\r
• Support services\r
• Schools\r
• Community centers\r
• Urgent care centers\r
• Offices\r
\r
Today, we conduct business in all corners of North America, and continue to be laser focused on our mission. We deliver our clients with career oriented and quality-focused health care professionals while enriching the lives of these professionals during their period of transition to a new challenge and opportunity.
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