Revenue Operations Specialist
7 days ago
General Summary:
The Revenue Operations Specialist will be responsible for review and resolution of outstanding insurance balances on Commercial, Medicare and Medicaid accounts. Submitting claims electronically and/or paper. Review and resolve outstanding insurance balances for Commercial, Medicare and Medicaid accounts.
Essential Functions:
- Effectively manages assigned insurance receivables to achieve company set expectations
- Submit timely and accurate electronic and/or hardcopy claims
- Research, process and follow-up on claim denials and appeals in a timely manner
- Communicates with insurance companies as needed to resolve claim issues
- Verifies eligibility on AHCCCS and RBHA’s online website, reconciles and updates EMR accordingly.
- Applies daily deposits in EMR system to appropriate payers. Reconciles balances and follows up with contact
to agencies for payment
7.Audits current claims for errors. Sends errors to providers for corrections
8.Assist in special projects and perform other related duties as needed and assigned
Qualifications:
- High School Diploma or GED
- Must possess an AZ Fingerprint Clearance Card or be eligible for one
- Must possess a valid AZ Driver’s License
- Prior experience working in Healthcare setting, with health care insurances
- At least one (1-3) years of behavioral health and medical billing experience preferred
- Must be proficient be proficient in Excel. Ability to create and use Pivot Tables and V-Lookup Functions
- Knowledge of CMS/AHCCCS guidelines
- Requires excellent communication, problem solving, conflict resolution and organizational skills
- Must be able to adapt to changing demands of the position, customer needs, and the organization
Company DescriptionTouchstone has been an integral part of the community since its creation in 1968, serving families across Maricopa and Pima Counties with over 15 programs encompassing a variety of behavioral/therapeutic practices. As a Joint Commission Accredited organization, Touchstone provides quality care and support services to our service members.
Touchstone Health Services
Touchstone partners with individuals, families, schools and other service providers to deliver the optimal continuum of health, education and social services, with an emphasis on services that support individuals and families to acquire the skills to live productive and responsible lives. Touchstone focuses on evidence-based programs or best practice approaches to help youth and their families find strategies to reach their behavioral health goals. Touchstone believes in approaching members through a trauma informed lens with an emphasis on building resilience and creating sustainability for youth to maintain their successful outcomes of treatment.
Summary of Services:
•\tIn-home/in-office/virtual Outpatient Treatment
•\tHigh-needs/Targeted/Universal Case Management
•\tSchool Based Services
•\tInfant and Early Childhood Team
•\tMultisystemic Therapy & MST for Problem Sexual Behaviors
•\tAutism Center of Excellence
•\tTherapeutic Groups/Parent Training
•\tIntensive Outpatient Program
•\tRespite
•\tWhatever It Takes
•\tPrevention ServicesCompany DescriptionTouchstone has been an integral part of the community since its creation in 1968, serving families across Maricopa and Pima Counties with over 15 programs encompassing a variety of behavioral/therapeutic practices. As a Joint Commission Accredited organization, Touchstone provides quality care and support services to our service members. \r
\r
Touchstone Health Services \r
Touchstone partners with individuals, families, schools and other service providers to deliver the optimal continuum of health, education and social services, with an emphasis on services that support individuals and families to acquire the skills to live productive and responsible lives. Touchstone focuses on evidence-based programs or best practice approaches to help youth and their families find strategies to reach their behavioral health goals. Touchstone believes in approaching members through a trauma informed lens with an emphasis on building resilience and creating sustainability for youth to maintain their successful outcomes of treatment. \r
\r
Summary of Services:\r
•\tIn-home/in-office/virtual Outpatient Treatment\r
•\tHigh-needs/Targeted/Universal Case Management\r
•\tSchool Based Services\r
•\tInfant and Early Childhood Team\r
•\tMultisystemic Therapy & MST for Problem Sexual Behaviors\r
•\tAutism Center of Excellence\r
•\tTherapeutic Groups/Parent Training\r
•\tIntensive Outpatient Program\r
•\tRespite\r
•\tWhatever It Takes\r
•\tPrevention Services
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