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Front of House Team Leader

1 month ago

Alexandria, United States Chick-fil-A Full time
Job DescriptionJob Description

Chick-fil-A Alexandria Mall is actively seeking a Front of House Team Lead to join
our dynamic team and grow with us.


If you are a natural leader with a passion for delivering exceptional customer
service and hospitality in a fast-paced environment, we want to hear from you
Chick-fil-A is looking for leaders with a passion for serving others. The Shift Leader
is the face of the restaurant during their shift and is responsible for ensuring each
guest that walks away having had a remarkable experience.

*Prior experience as team leader, supervisor or manager is required.

Here are some of the great benefits of working at Chick-fil-A:

Benefits:
 Full-time positions available
 Flexible scheduling
 Complimentary meals
 Opportunities for career advancement
 Scholarship opportunities
 Sundays off


Duties and Responsibilities:
 Works with the Management Team to ensure appropriate daily and
restaurant staffing levels.
 Must be an excellent coach, communicator and team builder.
 Maintains a positive working relationship and treats all employees with
respect while providing them with direction and feedback.
 Serves as subject matter expert to leadership for ongoing hospitality and
service support.
 Responsible for inventory facilities management.
 Complete understanding of each key position in both the front or back of
house.
 Provide a Remarkable guest experience consistently.
 Must be able to meet the physical demands of the position which includes,
but is not limited to, standing for up to 10 hours and lifting up to 30 lbs.
 Other duties as assigned.

Required Skills:
 Self-leader committed to personal growth
 Ability to multitask
 Ability to work at a quick, yet efficient and thorough pace
 Team-oriented, adaptable, dependable, and strong work ethic
 Positive attitude
 Willingness to step outside of job role to assist in other roles
 Effective communicator
 Customer service-oriented
 Honors and encourages others to follow the visions and values of the Chick-
fil-A brand