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Front of House Team Member

2 months ago

Alexandria, Virginia, United States District Taco | VA Full time

About District Taco | VA



At District Taco, we pride ourselves on providing exceptional customer service and creating a welcoming atmosphere for our guests. Our Front of House Team Members play a vital role in ensuring that every guest has a positive experience. We are seeking a motivated and enthusiastic individual to join our team as a Front of House Team Member.



Key Responsibilities:



  • Greeting and Serving Guests

Greet guests in a friendly and welcoming manner, seeking out those who are waiting or need assistance.



Providing Excellent Customer Service

Maintain a positive attitude and healthy enthusiasm for interactions with guests, ensuring that every guest feels valued and respected.



Menu Assistance and Dietary Accommodations

Assist guests with the menu, providing recommendations and altering options to accommodate potential dietary conflicts.



Resolving Customer Service Issues

Resolve customer service issues in a professional and courteous manner, with the aid of your manager.



Phone and Communication

Answer restaurant phones and take the occasional phone order, ensuring that every guest receives prompt and accurate service.



Team Support and Collaboration

Provide support to your fellow Team Members whenever needed, working together to ensure that every guest receives exceptional service.



Cleanliness and Maintenance

Maintain the cleanliness and care of our lobby, restrooms, and patios, ensuring that every guest has a clean and safe environment.



Storage and Inventory

Organize storage areas and unpack shipments to maintain proper rotation, ensuring that every guest receives fresh and high-quality products.



Equipment Maintenance

Wash and maintain equipment and small-wares items, ensuring that every guest receives clean and sanitized products.



Food Service and Delivery

Bring food to customers and assist with expo duties, ensuring that every guest receives prompt and accurate service.



Qualifications:



  • Language Proficiency

Proficiency in reading, writing, speaking, and understanding English.



Interpersonal Skills

Strong interpersonal and people skills, with the ability to work effectively with guests and Team Members.



Motivation and Responsibility

High level of motivation and sense of self-responsibility, with the ability to take ownership of tasks and responsibilities.



Cleanliness and Sanitation

Ability to apply and maintain standards of cleanliness, sanitation, and personal hygiene.



Customer Service

Ability to demonstrate outstanding customer service skills on an ongoing basis.



Physical Demands

Be physically active for long periods without getting tired or out of breath, with the ability to stand and/or walk for 8 consecutive hours.



Lifting and Carrying

Use stomach and lower back muscles to support the body, with the ability to lift, push, pull, or carry heavy objects for long periods without getting tired.



Work Environment

Work efficiently in a variety of hot or cold environments, with the ability to work quickly as certain tasks demand.



Vaccination Requirements

Be fully vaccinated or in the process of being fully vaccinated for COVID-19, with the ability to provide proof of vaccination upon request.



What We Offer:



At District Taco, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and enthusiastic individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.