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Front Desk Receptionist
3 months ago
DUTIES/RESPONSIBILITIES
- Warmly greet incoming patients upon entering the practice and complete the check-in process.
- Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes.
- Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed.
- Scanning and entering routing slips and other documents into EHR.
- Confirm all appointments for the following day and reschedule no show appointments. Also utilize practice's recall system.
- Pull and prepare charts for all patients scheduled for the following day.
- Processing sales of contact lens through phone calls or doctor transitions.
- Responsible for keeping the front desk organized at all times.
- Opening and closing procedures determined by practice.
- All other duties as assigned.
