Customer Experience Representative

2 months ago

Dallas, United States Oxefit Inc Full time
Job DescriptionJob Description

Salary Range: Based on experience

 

As a Customer Experience Representative, you will have the opportunity to represent OxeFit’s advanced strength training system brand by upholding superior customer service while resolving internal and external support issues, fielding service requests, engaging and advancing OxeFit’s social media presence, and acting as a knowledgeable resource for our growing customer base.

 

Essential Functions:

  • Communicate with customers daily and provide excellent customer service for all questions, concerns, requests, etc.

  • Collaborate closely with cross functional teams to streamline active and ongoing customer support issues

  • Respond to customer engagement on a variety of social media platforms while maintaining best practices (Facebook, Instagram, etc.)

  • Track and update progress of field service request tickets from initiation through resolution

  • Be a subject-matter-expert of OxeFit’s advanced strength training systems to improve operational efficiency

 

Education and Experience:

  • Bachelor’s Degree in Communications, Information Systems, Psychology, or a related field is required

  • 1+ years experience in a customer service or customer facing role

  • Experience using help desk ticketing systems, preferably Zendesk

  • Experience in social media management

 

What makes you stand out:

  • Experience in a technical support role providing remote troubleshooting assistance

  • Passionate about personal fitness and wellness

  • Experience working in a fast-paced start-up environment

What you can expect:

  • Equity ownership participation

  • Comprehensive benefit package and employer sponsored memberships

  • A fun, challenging, and engaging start-up environment

  • Agile, self-managed, self-organized teams

  • A culture driven by innovation and team-focused engagement

  • An entity that is committed to personal growth and opportunity

  • Ability to work with cutting-edge and emerging technologies

 

Work authorization: Must be authorized to work in the United States. OxeFit will not sponsor applicants for employment visas.

 

EEO Statement:

  • OxeFit, Inc. is an equal opportunity employer that is committed to diversifying its workforce

  • OxeFit, Inc does not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

 

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

 

*OxeFit reserves the right to add or change duties at any time.

Company DescriptionOxeFit is a fitness technology start-up corporation with offices located in Texas and Florida. We are delivering cutting-edge technologies that will transform the strength training and fitness industry. We are seeking talented and motivated individuals who want new and innovative opportunities in the modern technology sector. Changing fitness, changing lives

Work authorization: Must be authorized to work in the United States. OxeFit will not sponsor employment visas.Company DescriptionOxeFit is a fitness technology start-up corporation with offices located in Texas and Florida. We are delivering cutting-edge technologies that will transform the strength training and fitness industry. We are seeking talented and motivated individuals who want new and innovative opportunities in the modern technology sector. Changing fitness, changing lives \r
\r
Work authorization: Must be authorized to work in the United States. OxeFit will not sponsor employment visas.

  • Customer Experience Representative

    5 days ago

    Dallas, Texas, United States Service King Full time

    Job SummaryThe Customer Experience Representative is a key member of the Service King team, responsible for delivering exceptional customer service throughout the repair process. This role requires a high level of customer service, communication skills, and a positive attitude.Key ResponsibilitiesReview with customers and walk through high-level repair...

  • Customer Experience Representative

    7 days ago

    Dallas, Texas, United States KNYT CONSULTING INC Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at KNYT Consulting Inc. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Interaction: Communicate with customers to identify their needs,...

  • Customer Experience Representative

    4 weeks ago

    Dallas, United States Symbiotic Corp. Full time

    Job Description Job Title: Customer Experience Representative Department: Customer Experience FLSA Status: Non-Exempt Reports To: Customer Experience Supervisors Location: Dallas, TX Summary: Symbiotic Services is recruiting on behalf of a well-established furniture manufacturer in Dallas, TX, for the role of Customer Experience Representative. The...

  • Customer Experience Representative

    6 hours ago

    Dallas, Texas, United States thetrashgurus Full time

    About the CompanyTrashGurus is a leading waste management company that is disrupting the industry by connecting waste companies with customers through its waste marketplace. The company is known for its reliable logistics engine for routing haulers and is experiencing hypergrowth.About the RoleWe are seeking a highly motivated and self-driven Customer...

  • Customer Experience Representative

    1 month ago

    Dallas, United States Symbiotic Services Full time

    Job DescriptionJob DescriptionJob Title: Customer Experience RepresentativeDepartment: Customer ExperienceFLSA Status: Non-ExemptReports To: Customer Experience SupervisorsLocation: Dallas, TXSummary:Symbiotic Services is recruiting on behalf of a well-established furniture manufacturer in Dallas, TX, for the role of Customer Experience Representative. The...

  • Customer Experience Representative

    3 days ago

    Dallas, Texas, United States Joseph T Ryerson & Son Inc Full time

    Job Summary:Ryerson, a leading provider of carbon and alloy steel products, is seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, responding to their needs and...

  • Customer Experience Representative

    1 week ago

    Dallas, United States Broadway Media Full time

    At Broadway Media, we pride ourselves on being helpful resources/thought partners for productions of all kinds. The Customer Experience Representative is responsible for upholding this image and fostering relationships with our customers through thoughtful correspondence and meaningful suggestions. They will be a problem solver with a passion for customer...

  • Customer Experience Representative

    2 months ago

    Dallas, United States thetrashgurus.com Full time

    Trash Gurus | Full time **Customer Experience Representative** Dallas, United States | Posted on 09/11/2021 {{getI18n("zr.cw.refertofrnd")}} {{getI18n(data[0].applynow)}} Work Experience Fresher **Job Description** ** **About the Team**** TrashGurus is disrupting the waste industry by connecting waste companies with customers though our waste marketplace...

  • Customer Experience Representative

    1 week ago

    Dallas, Texas, United States World Class Automotive Organization Full time

    Job SummaryWe are seeking a highly skilled and motivated Brand Ambassador to join our team at World Class Automotive Organization. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth.Key ResponsibilitiesCustomer Service: Respond promptly to customer inquiries, provide product...

  • Customer Experience Representative

    7 days ago

    Dallas, Texas, United States Southwestern Health Resources Full time

    About the RoleAs a Customer Experience Specialist I at Southwestern Health Resources, you will play a vital role in delivering exceptional service to our health plan members, prospective members, sales agents, and healthcare providers. Your primary responsibility will be to provide timely and accurate support via various communication channels, including...

  • Associate Customer Experience Representative

    3 months ago

    Dallas, United States Service King Full time

    ** Associate Customer Experience Representative /Office Administrator/Receptionist** Customer Experience Rep Dallas, Texas **Description** **Position Title: Associate Customer Experience Representative** **Department: Operations** **Reports To: General Manager** **Our Company:** For over 45 Years, Service King has been a collision repair operator of choice,...

  • Patient Service Representative

    5 days ago

    Dallas, Texas, United States UT Southwestern Medical Center Full time

    About UT Southwestern Medical CenterUT Southwestern Medical Center is a leading academic medical center in the Dallas-Fort Worth area, committed to excellence, innovation, and teamwork. We offer a highly competitive benefits package and opportunities for career growth and development.Job SummaryWe are seeking a dynamic and customer-focused individual to join...

  • Patient Service Representative

    10 hours ago

    Dallas, Texas, United States University of Texas Southwestern Medical Center Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at the University of Texas Southwestern Medical Center. As a key member of our patient care team, you will be responsible for providing exceptional customer service and support to patients, families, and visitors.Key ResponsibilitiesProvide a...

  • Customer Experience Associate

    7 days ago

    Dallas, Texas, United States GEODIS Group Full time

    Job SummaryThe Customer Service Representative is a key member of the GEODIS Group team, responsible for delivering exceptional customer experiences through prompt, courteous, and effective service.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional manner.Process customer orders and ensure accurate and efficient...

  • Customer Experience Representative

    7 days ago

    Dallas, Texas, United States Marriott Quorum Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Server at Marriott Quorum. As a Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.ResponsibilitiesGuest Service: Approach all encounters with guests and employees in a...

  • Patient Service Representative

    3 days ago

    Dallas, Texas, United States UT Southwestern Medical Center Full time

    About UT Southwestern Medical CenterUT Southwestern Medical Center is a leading academic medical center and a top-ranked hospital in the Dallas-Fort Worth area. We are committed to excellence, innovation, and teamwork, and we value our employees' integrity, dedication, and commitment to our patients and community.Job SummaryWe are seeking a dynamic and...

  • Customer Experience Representative

    7 days ago

    Dallas, Texas, United States SAS Retail Services Full time

    About SAS Retail ServicesWe're a leading provider of retail services, dedicated to helping our clients succeed in the ever-changing retail landscape. Our team of experts is passionate about delivering exceptional results and building long-lasting relationships with our customers.About the RoleWe're seeking a highly motivated and detail-oriented Retail Sales...

  • Customer Service Experience Representative

    2 months ago

    Dallas, United States 6M Executives Inc. Full time

    Are you sick of working late nights? Are you done with the inconsistency of hours and getting a new schedule every week? Are you longing for a more professional setting with REAL opportunities to advance your career? If your answer is YES, YES, AND ABSOLUTELY YES, then look no further and click APPLY NOW! Whether you’re interested in full-time work,...

  • Customer Service Experience Representative

    3 weeks ago

    Dallas, United States 6M Executives Inc. Full time

    Job DescriptionJob DescriptionAre you sick of working late nights? Are you done with the inconsistency of hours and getting a new schedule every week?Are you longing for a more professional setting with REAL opportunities to advance your career?If your answer is YES, YES, AND ABSOLUTELY YES, then look no further and click APPLY NOW! Whether you’re...

  • Customer Service Experience Representative

    1 month ago

    Dallas, United States 6M Executives Inc. Full time

    Job DescriptionJob DescriptionAre you sick of working late nights? Are you done with the inconsistency of hours and getting a new schedule every week?Are you longing for a more professional setting with REAL opportunities to advance your career?If your answer is YES, YES, AND ABSOLUTELY YES, then look no further and click APPLY NOW! Whether you’re...