Inside Sales Representative

3 weeks ago

Los Angeles, United States Hobson Manufacturing Full time
Job DescriptionJob Description

Job Title: Inside Sales & Service Representative II

Summary / Job Description:

Job Type: Full-time

As an Inside Sales & Service Representative, the individual is tasked to monitor several different information channels and responds to customer and supplier requests in a timely and professional manner . The ideal candidate provides customer quotes, follows up on existing orders, processes customer return requests, and consults with customers on special orders.

Purchasing & Service - Job Duties:

- Provides product pricing and delivery to customers via phone, email, and fax.

- Obtains prices from vendors via phone, email, and fax.

- Maintains existing accounts and obtains orders.

- Resolves customer complaints by investigating and tracking the production process and recommends solutions.

- Maintains and updates customer database.

- Maintains technical knowledge of product lifecycle.

- Contributes to sales and marketing strategy.

- Conducts stock checks in a warehouse.

Required Skills/Qualifications:

- Bachelor degree in Business Administration, marketing, or business-related subject, or 5-8 years of inside sales experience.

- Self-confidence when speaking on the phone with customers/suppliers.

- Ability to communicate detailed technical information with customers and supplier base orally and in written form.

- Ability to manage and monitor several different sources of information.

- Multi-tasking skills.

- Negotiation skills.

- Microsoft Office Suite (Word, Excel, Outlook).

Preferred Education & Experience:

- 5+ years of customer service experience in the aerospace industry.

Compensation:

- Commensurate with experience.

Additional Requirements:

- Successfully pass background and credit check.

Company DescriptionSince 1961, Hobson Manufacturing has provided precision hardware for commercial and military applications including civilian and military aircraft, unmanned space flight, and naval systems. More information on the company's official website www.hobsonmfg.com.Company DescriptionSince 1961, Hobson Manufacturing has provided precision hardware for commercial and military applications including civilian and military aircraft, unmanned space flight, and naval systems. More information on the company's official website www.hobsonmfg.com.

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