Advocate

1 month ago

Temple, United States Aware Central Texas Full time
Job DescriptionJob Description

Job Summary: The primary function of the Advocate is to provide individualized crisis response and ongoing case management and support for youth and adult survivors of sex and/or labor trafficking, using sound professional judgment and best practices to ensure high-quality services and maintaining compliance with established program, state, and federal standards.

Experience and Education

  • Bachelor’s degree in social work or related field
  • Experience working with victims of human trafficking, victims of child abuse and neglect, or persons experiencing homelessness and/or addiction
  • Bilingual preferred
  • Preferred 2-3 years case management and/or crisis intervention experience
  • Trained in trauma-informed care
  • Trained in stages of change model and use of motivational interviewing

Job Requirements:

  • Three references, (supervisor, professional, personal)
  • Agree to and pass all required criminal background checks, including DFPS criminal history check and abuse and neglect registry check
  • Pass employment eligibility verification
  • Assist with 24-hour hotline/ crisis line on a rotational basis
  • Willingness to use personal vehicle for work travel; valid driver’s license, reliable vehicle, current car insurance

Critical Qualities

  • Excellent relational, communication, and interpersonal skills
  • Good organizational and administrative abilities
  • Ability and willingness to maintain confidentiality of sensitive information
  • Ability to build trust and good working relationships with others
  • Appreciation of need for cultural competency
  • High level of emotional maturity and responsibility
  • Ability to exercise discretion in caring for survivors in crisis and providing long term support
  • Strong work ethic
  • Innovative problem solver
  • Ability to adapt immediately to changes in the field
  • Commitment to excellence and professionalism in services provided
  • Ability to work in a fast-paced, high-pressure environment and maintain emotional control and professional composure at all times
  • Ability to work effectively and without intensive supervision both independently and as a member of a multidisciplinary team
  • Commitment to self-care and wellness

Travel: This position requires frequent travel within the immediate area and occasional travel in or out of state for client transportation or training.

Job Responsibilities:

  • Provide advocacy and case management services and support youth survivors of human trafficking 
  • Independently coordinate referrals, service planning, and documentation of services for assigned caseload
  • Assess immediate crisis needs of clients and address appropriately
  • Conduct comprehensive assessments, develop service plans, and make independent decisions in the field regarding the safety and well-being of assigned survivors
  • Provide transportation (with parent or guardian permission when applicable) to appointments and services as needed and as feasible
  • Meet regularly with clients to support case plan accomplishment
  • In coordination with the MDT, help create and update safety plans for survivors
  • Document all interactions with survivors, their families, and partner agencies within 72 hours
  • Build and maintain good relationships with organizations that provide services relevant to trafficking victims
  • Ensure case management in collaboration with on-going system and service- or investigation-based case management, continuing case management beyond others’ eligibility parameters. Ensure that case management is carried out in a manner that is relationship-based, trauma-responsive, and survivor-centered.
  • Commit to weekly in-person meetings with supervisor. 
  • Maintain appropriate documentation and confidentiality including, but not limited to, weekly, monthly, and quarterly reports to the Executive Director.
  • Apply specialized training and use professional judgment in determining the best way to serve survivors during crisis and on an ongoing basis
  • Complete DFPS monthly and quarterly reports accurately and in a timely manner (when applicable)
  • Participate in weekly advocacy team meetings/case staffings
  • Participate in all required trainings
  • Submit expense documentation properly and within required timeframes
  • Assist with 24-hour hotline/crisis line on a rotating basis
  • Facilitate support groups as needed.

 

 

 

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