Loan Servicing Representative 2
3 months ago
Note:
The position is Onsite / Hybrid.
We are looking for recent graduates.
Position Details:
Position: Loan Servicing Representative 2
Industry: Banking
Job duration: 12 (Possible Extension)
Work Location: Des Moines, IA 50309 (Onsite / Hybrid)
Shifts: Monday - Friday - (6 AM - 2:30 PM Central Time) / (7 AM - 3:30 PM Central Time)
Pay Rate: $21.41/hour
Responsibilities:
Assist with the research, review, and fee reconciliation of loans.
Review of the Closing Disclosure after the loan closes.
Reconcile fees and non-numeric information for loans.
Perform research through loan documents and online databases.
Performs complex transactional tasks for customers for the Partners and Settlement agents when needed.
Communicating with internal partners and other client personnel via phone and email for customer account information and transactional help for loan closures.
Update or record notes in the system and escalate any nonroutine questions to the respected party.
Required Skills:
Looking for qualities of someone with a strong work ethic.
Strong office, documentation, and/or admin experience.
Typing and computer skills.
Attention to detail.
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