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Experienced Loan Servicing Coordinator

2 months ago


Des Moines, Iowa, United States Palmer Group Full time
Job Overview

Palmer Group is collaborating with a reputable client to find a Senior Loan Servicing Specialist. This role involves executing a range of loan servicing tasks specifically related to Real Estate financing. We invite qualified candidates to consider this opportunity.

Key Responsibilities:
  • Manage check requests and wire transfers for escrow and investor payments.
  • Respond to client inquiries concerning interest payments and loan payoffs.
  • Draft emails and other written communications for borrowers and relevant third parties.
  • Handle post-loan transactions, including principal payment adjustments and reversals.
  • Supervise the database for customer credit disputes.
  • Establish and maintain collateral tracking for all loans.
  • Disburse loan proceeds and related fees to the appropriate accounts.
  • Ensure that all disbursements align with corresponding documentation.
Qualifications:
  • Associate's degree or equivalent from a two-year college or technical institution.
  • A minimum of 6 months experience in a customer service position within a financial organization or similar professional environment.
Work Environment:
  • Hybrid work model.
About Palmer Group

Palmer Group is a leading employment agency that has been providing effective employment solutions since 1998. Our dedicated team works closely with clients and candidates to navigate the dynamic job market with confidence.

We offer a variety of employment solutions, including temporary staffing, direct-hire placements, and additional services for job seekers and employers alike. As an employee-owned company, we are grounded in strong ethics and values, with a commitment to enhancing lives through meaningful employment.

Our extensive client base includes both local businesses and Fortune 500 companies across diverse industries. We have cultivated a broad network of high-quality candidates, ranging from entry-level to executive positions, in areas such as Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.