Customer Service Associate

2 weeks ago

Cincinnati, United States the trak group Full time
Job DescriptionJob Description

Customer Service Associate 


Join our team and be a vital part of our operations, managing daily tasks in a stable yet dynamic work environment

Why you should work here:

  • Large company stability with the opportunity to work independently in a smaller office environment.
  • Perfect for individuals who thrive in solitary work settings.
  • Join a team where the previous incumbent held the position for 20 years.


Responsibilities include:

  • Answering all incoming calls and providing excellent customer service.
  • Managing daily records for barge loading and coordinating schedules with customers and towing companies.
  • Processing truck and barge tickets using Command Data software.
  • Identifying and ordering office supplies as required.
  • Creating purchase orders and submitting monthly invoices to the AP Department.
  • Maintaining and reconciling petty cash.
  • Handling check requests and ordering fuel while maintaining daily records.
  • Tracking and recording diesel fuel purchases.
  • Completing scrap sales and forwarding them to the Accounting Department.
  • Preparing monthly production records and reports.
  • Maintaining yearly reports for Environmental and Annual Company permits.
  • Managing cash deposits for rental properties and sales of aggregates.
  • Assisting HR with new employee onboarding.
  • Ordering uniforms and maintaining records of orders.
  • Managing personnel records, including required MSHA records.
  • Tracking employee attendance, including vacation and holidays.
  • Reviewing weekly time cards and updating them as needed.


What you need to succeed:

  • Minimum 1 year of experience in an office manager/admin role with a focus on data entry and organization.
  • Strong organizational and multitasking abilities.
  • Excellent communication skills, both verbal and written.
  • Proficiency in using office software and data management tools.
  • Ability to work independently and prioritize tasks effectively.
Company DescriptionWe are a leading professional employment agency based in Cincinnati and serve job seekers in Ohio, Kentucky, and Indiana. You work hard every day to achieve your goals, and when you’re ready for new career opportunities, you deserve every advantage in the market. At the trak group, we work for you and put your needs and priorities first. We get to know you not just as a resume but as a person. We work to understand your motivations, goals and priorities and learn exactly what you are looking for in your next job opportunity.Company DescriptionWe are a leading professional employment agency based in Cincinnati and serve job seekers in Ohio, Kentucky, and Indiana. You work hard every day to achieve your goals, and when you’re ready for new career opportunities, you deserve every advantage in the market. At the trak group, we work for you and put your needs and priorities first. We get to know you not just as a resume but as a person. We work to understand your motivations, goals and priorities and learn exactly what you are looking for in your next job opportunity.

  • Customer Service Sales Associate

    4 weeks ago

    Cincinnati, United States Hertz Full time

    The Customer Service Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Wage: $15.75/hour Location: 3057 Terminal Drive, Hebron, Kentucky,...

  • Customer Service Sales Associate

    2 weeks ago

    Cincinnati, United States The Hertz Corporation Full time

    The Customer Service Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Wage: $15.75/hour Location: 3057 Terminal Drive, Hebron, Kentucky,...

  • Administrative/Customer Service Associate

    2 weeks ago

    Cincinnati, United States the trak group Full time

    Job DescriptionJob DescriptionAdministrative/Customer Service Associate Utilize your experience in wire transfers or related fields to provide exceptional service to our clients while enjoying the camaraderie of a dedicated team.Why you should work here:Join a great team in a stable environment with a high level of tenure.Opportunity to work with a...

  • Customer Communications Associate

    4 weeks ago

    Cincinnati, United States Response Marketing Full time

    The Customer Communications Associate is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Communications division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and...

  • Customer Experience Associate

    3 weeks ago

    Cincinnati, United States Baerlocherusa Full time

    Customer Experience Associate - Manufacturing 5 days ago Requisition ID: 1077 Company Profile: The Baerlocher group of companies is one of the world's leading additive suppliers, drawing on experience from more than 200 years of company history. We are known as a leading producer of additives developed for the processing of PVC and SPA products. The company...

  • Customer Experience Associate

    2 weeks ago

    Cincinnati, United States Baerlocher USA Full time

    Job Description Job Description Company Profile: The Baerlocher group of companies is one of the world's leading additive suppliers, drawing on experience from more than 200 years of company history. We are known as a leading producer of additives developed for the processing of PVC and SPA products. The company provides solutions for window profiles, pipes,...

  • Guest services Associate

    1 week ago

    Cincinnati, United States TriHealth, Inc. Full time

    Job Overview: This position is responsible for the First Impression of the TriHealth hospitals; providing a warm welcome and greeting to all patients, visitors, and other guests. This position requires excellent customer service skills, professional appearance, and key behaviors that help guests feel important, listened to, and made at ease. This position...

  • Customer Experience Associate

    4 weeks ago

    Cincinnati, United States Baerlocher USA LLC Full time

    Job DescriptionJob DescriptionCompany Profile:The Baerlocher group of companies is one of the world's leading additive suppliers, drawing on experience from more than 200 years of company history. We are known as a leading producer of additives developed for the processing of PVC and SPA products. The company provides solutions for window profiles,...

  • Customer Service Specialist

    2 weeks ago

    Cincinnati, United States FRY Fastening Full time

    Job DescriptionJob Description Distributor of nailing and stapling systems serving the construction and manufacturing trades.  Seeking career oriented candidate for an opening on our customer service team. Candidate must possess excellent organizational and communication skills.  Responsibilities include phone and email customer support, order processing,...

  • Daytime Customer Service

    2 weeks ago

    Cincinnati, United States MIK Full time

    Store - CIN-KENWOOD, OH - Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throu Customer Service, Retail, Customer, Merchandise, Store

  • Events Customer Service

    2 weeks ago

    Cincinnati, United States Launch 513 Full time

    We are seeking a to join our team! You will be responsible for helping customers by providing products, educating on service information, and raising awareness and brand exposure. The role will entail participating and curating face-to-face events for our clients (mall, pop-up, big-box retail, etc.), which range from Forbes Fortune 1 - Forbes Fortune 60...

  • Events Customer Service

    2 weeks ago

    Cincinnati, United States Launch 513 Full time

    We are seeking a to join our team! You will be responsible for helping customers by providing products, educating on service information, and raising awareness and brand exposure.The role will entail participating and curating face-to-face events for our clients (mall, pop-up, big-box retail, etc.), which range from Forbes Fortune 1 - Forbes Fortune 60...

  • Customer Service Consultant

    2 weeks ago

    Cincinnati, United States Insight Global Full time

    Must HavesPrior experience in the service industry (working with customers)Highschool diploma/GEDStrong communication and interpersonal skillsDesire for long term opportunity & to grow in the company PlussesPrior call center experienceBachelor's degree Day to Day A large financial group in Cincinnati is seeking Customer Service Consultants to join their...

  • Customer Service Consultant

    2 weeks ago

    Cincinnati, United States Insight Global Full time

    Must HavesPrior experience in the service industry (working with customers)Highschool diploma/GEDStrong communication and interpersonal skillsDesire for long term opportunity & to grow in the company PlussesPrior call center experienceBachelor's degree Day to Day A large financial group in Cincinnati is seeking Customer Service Consultants to join their...

  • Customer Service Specialist

    3 weeks ago

    Cincinnati, United States Clout Promotions Full time

    Job DescriptionJob DescriptionCustomer Support SpecialistWe are seeking a Customer Support Specialist to join our growing marketing team in Cincinnati, OH. In this role, you will be the first point of contact for our clients and provide excellent customer service and technical support.Responsibilities:Field incoming calls, emails, and chat messages from...

  • BPS Customer Service Coordinator

    3 weeks ago

    Cincinnati, United States Acosta Full time

    RESPONSIBILITIES Receive order issues from external parties in a professional manner. Resolve issues with knowledge, experience, research, and communication with internal and external groups. Update order in order system as necessary. Review dashboard for alerts on a daily (hourly) basis. Escalate unresolved issues to appropriate parties,...

  • Customer Service

    1 week ago

    Cincinnati, United States Superior Staffing Solutions Full time

    Job DescriptionJob DescriptionOur financial services client, located has immediate hiring needs for Customer Service Representatives. Responsibilities will include contacting customers by telephone to collect past due payments.Job Responsibilities:Prior customer service experienceGood verbal communication skillsDependability/Punctual, AccountableGood...

  • Client Services Associate I

    7 days ago

    Cincinnati, United States Elevance Health Full time

    Title: Client Services Associate I Location: This position will work a hybrid model (remote and office). Ideal candidates will live within 50 miles of one of our PulsePoint locations. The Client Services Associate I will be responsible for performing customer service in a sales/account management environment. How you will make an impact: Responds to client...

  • Customer Experience Associate

    1 week ago

    Cincinnati, United States Hertz Full time

    Wage: $16.50/hour PLUS A Sign on Bonus- $1000 ($250 paid at 60days, $250 paid at 90 days and $500 paid at 180 days) Location: 3057 Terminal Drive, Hebron, Kentucky, 41048 Schedule: Mid-shifts/Night Shifts | OT is Mandatory Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a...

  • Customer Service Consultant, Patient Relations

    2 weeks ago

    Cincinnati, United States UC Health Full time

    Customer Service Consultant, First Shift, Patient Relations UC Health is hiring a full-time Customer Service Consultant for the Patient Relations department for the first shift at University of Cincinnati Medical Center. The Customer Service Consultant will support the Medical Centers and deliver high-quality care to patients based on assessed needs,...