Customer Service Consultant, Patient Relations
1 month ago
Customer Service Consultant, First Shift, Patient Relations UC Health is hiring a full-time Customer Service Consultant for the Patient Relations department for the first shift at University of Cincinnati Medical Center. The Customer Service Consultant will support the Medical Centers and deliver high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures. About University of Cincinnati Medical Center As part of the Clifton Campus of UC Health, Greater Cincinnati's academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati. UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati's only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment's notice for a wide variety of the most complex medical conditions and injuries. Education and Experience Requirements: Associate's Degree required. Notary Public for the State of Ohio preferred. Three years' experience in complaint management, conflict resolution and customer service in a healthcare environment. Demonstrated ability to work with a diverse population. Training and public presentation skills Must have strong customer service and communication skills both written and verbal. Skilled in sensitivity awareness Able to apply insight and sound judgment in stressful situations. Able to assess and resolve operational and system problems. Must demonstrate ability to utilize Microsoft Office products. Bilingual communication skills are preferred. Experience with Microsoft various programs (MIDAS and LastWord is preferred) At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable, and diverse place of employment. Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner
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Customer Service Consultant, Patient Relations
3 weeks ago
Cincinnati, United States UC Health Full timeCustomer Service Consultant, First Shift, Patient Relations UC Health is hiring a full-time Customer Service Consultant for the Patient Relations department for the first shift at University of Cincinnati Medical Center. The Customer Service Consultant will support the Medical Centers and deliver high-quality care to patients based on assessed needs,...
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Customer Service Consultant
1 month ago
Cincinnati, United States Insight Global Full timeMust HavesPrior experience in the service industry (working with customers)Highschool diploma/GEDStrong communication and interpersonal skillsDesire for long term opportunity & to grow in the company PlussesPrior call center experienceBachelor's degree Day to Day A large financial group in Cincinnati is seeking Customer Service Consultants to join their...
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Customer Service Consultant
1 month ago
Cincinnati, United States Insight Global Full timeMust HavesPrior experience in the service industry (working with customers)Highschool diploma/GEDStrong communication and interpersonal skillsDesire for long term opportunity & to grow in the company PlussesPrior call center experienceBachelor's degree Day to Day A large financial group in Cincinnati is seeking Customer Service Consultants to join their...
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Customer Service Consultant
1 week ago
Cincinnati, United States Insight Global Full timeInsight Global is seeking Customer Service Consultants to join their Enterprise Engagement Center. This team is completing inbound service calls to current clients regarding payments, annuities, life insurance qualifications, beneficiaries, etc. More responsibilities include: Reviews, researches and/or analyzes necessary policy data in order to resolve...
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Customer Service Consultant
2 weeks ago
Cincinnati, United States Insight Global Full timeA large financial group in Cincinnati is seeking Customer Service Consultants to join their Enterprise Engagement Center. This team is completing inbound service calls to current clients regarding payments, customer service, and filing claims.More responsibilities include:· Reviews, researches and/or analyzes necessary policy data in order to resolve client...
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Visitor Services Assistant, Patient Relations
2 weeks ago
Cincinnati, United States UC Health Full timeJob Description Visitor Services Assistant, Shift Varies, Patient Relations UC Health is hiring a part-time Visitor Services Assistant for the Patient Relations department at University of Cincinnati Medical Center. The Patient Relations Department will support the Medical Centers and deliver high-quality care to patients based on assessed...
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Cincinnati, United States UC Health Full timeJob Description Visitor Services Assistant, Shift Varies, Patient Relations UC Health is hiring a part-time Visitor Services Assistant for the Patient Relations department at University of Cincinnati Medical Center. The Patient Relations Department will support the Medical Centers and deliver high-quality care to patients based on assessed...
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Patient Safety Consultant
4 weeks ago
Cincinnati, United States TriHealth, Inc. Full timeShort Description for Internal Candidates Responsible for reviewing safety events, ensuring correct classification using HPI methodology, conducting interviews and investigation on serious safety events, and facilitation of robust action planning to prevent event reoccurrence. Requires a commitment to confidentiality, a systematic and detail-oriented...
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Patient Safety Consultant
9 hours ago
Cincinnati, United States TriHealth, Inc. Full timeShort Description for Internal Candidates Responsible for reviewing safety events, ensuring correct classification using HPI methodology, conducting interviews and investigation on serious safety events, and facilitation of robust action planning to prevent event reoccurrence. Requires a commitment to confidentiality, a systematic and detail-oriented...
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Customer Service Specialist
2 weeks ago
Cincinnati, United States Service Experts Full timeWhy You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOU Generous PTO...
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Customer Service Specialist
5 days ago
Cincinnati, United States Service Experts Full timeWhy You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOU Generous PTO...
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Senior Customer Consultant
2 weeks ago
Cincinnati, United States Jushi Full timeSENIOR CUSTOMER CONSULTANT The Dispensary Senior Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding patrons through concierge-level service. The Dispensary Customer Consultant conducts day-to-day...
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Senior Customer Consultant
5 days ago
Cincinnati, United States Jushi Full timeSENIOR CUSTOMER CONSULTANT The Dispensary Senior Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding patrons through concierge-level service. The Dispensary Customer Consultant conducts day-to-day...
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Patient Relations Manager
5 days ago
Cincinnati, United States Oak Street Health Full timeDescription Company: Oak Street Health Title: Patient Relations Manager Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically...
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Senior Customer Consultant
2 weeks ago
Cincinnati, United States Jushi Full timeJob DescriptionJob DescriptionSENIOR CUSTOMER CONSULTANTThe Dispensary Senior Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding patrons through concierge-level service. The Dispensary Customer...
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Senior Customer Consultant
5 days ago
Cincinnati, United States Jushi Full timeJob DescriptionJob DescriptionSENIOR CUSTOMER CONSULTANTThe Dispensary Senior Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding patrons through concierge-level service. The Dispensary Customer...
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Senior Customer Consultant
3 days ago
Cincinnati, United States Jushi Full timeJob DescriptionJob DescriptionSENIOR CUSTOMER CONSULTANTThe Dispensary Senior Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding patrons through concierge-level service. The Dispensary Customer...
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Customer Care Consultant
3 weeks ago
Cincinnati, United States A.P. Eagers Limited Full timeWebster Trucks is Tasmania’s leading retail truck operation selling in excess of 50% of the new trucks. Webster Trucks operates as the authorised dealer for Isuzu, Mack, UD, and Volvo Trucks and provides state-wide service, repair and parts support for the Tasmanian trucking community. Webster Trucks/Motors Tas has an exciting opportunity for a...
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Customer Service Consultant- Life Insurance
2 weeks ago
Cincinnati, United States Western & Southern Financial Group Full timeA Day In The LifeThe Customer Service Consultant builds relationships with our clients in order to service and retain clients using a variety of communication methods with the primary method being phone. They also identify opportunities to cross sell products.Duties and ResponsibilitiesProactively seeks resolution to client inquiries and issues by...
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Customer Service Consultant- Life Insurance
2 weeks ago
Cincinnati, United States Western & Southern Financial Group Full timeA Day In The LifeThe Customer Service Consultant builds relationships with our clients in order to service and retain clients using a variety of communication methods with the primary method being phone. They also identify opportunities to cross sell products.Duties and ResponsibilitiesProactively seeks resolution to client inquiries and issues by...