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Food & Beverage Assistant Manager PT
2 months ago
Position Summary:
The Food & Beverage Assistant Manager is responsible for effectively and efficiently managing the day of show operations within the Food & Beverage Department w/ a focus on performances and hospitality services. This individual represents the team with various department & tour personnel as well as patrons. They manage food and beverage staff during designated performances.
This is a show-based role and this individual will be required to work primarily nights and weekends.
This position, along with all others at O-pa must uphold the core values of Team, Inclusion, Trust and Integrity.
Position Duties and Responsibilities:
- Manages daily bar operations, including opening and closing duties.
- Ensures consistency in beverage preparation and presentation.
- Handles customer inquiries, comments, and complaints promptly and professionally.
- Provides ongoing coaching and performance feedback to team members.
- Maintains inventory levels and provide regular reports on product quantities.
- Completes merchandise settlement process w/ tour point of contact and send reports in a timely manner.
- Receives hospitality and catering orders and coordinate service with tour personnel.
- Ensures high-quality food preparation utilizing HACCP guidelines and procedures.
- Maintains a sanitary environment and coordinates food area breakdown and cleanup.
- Trains and develops other employees in the areas of food quality, presentation, safety, and customer service.
- May perform other duties as assigned.
Minimum Experience and Qualifications:
- 2 years’ experience operating a successful restaurant, bar, or venue.
- Must possess superior interpersonal and customer service skills, leading the Food Services & Catering Department to the highest standards.
- Knowledge and implementation of local, state, and federal labor law regulations.
- Effectively communicates with employees, patrons, and all levels of management.
- Is detail-oriented and can multi-task, work independently with minimal to no direction.
- ServSafe certified or ability to become ServSafe certified.
Minimum Education Requirements:
- Possession of a high school diploma or equivalent (GED)
Physical Demands and Work Environment:
- Must be able to lift a minimum of 25 pounds.
- Must be able to move about 7.5hours/day excluding breaks.
- Able to work under pressure and time deadlines during peak hours.
- Must be able to load and push a cart a short distance.
- Must have a valid driver’s license.
- Must be available to work nights and weekends.