Customer Service Order Processing
2 months ago
We are seeking an Customer Service Enthusiast to join our team
Customers contact our company to provide them with products/services such as shower doors, windows and table tops... we then provide them with a quote and complete the order for them if awarded the job.
Monday - Friday 8:30AM - 5:00 PM
Responsibilities:
- Process Quotes and Orders following company procedures
- Vendor Invoice Matching
- Prepare Schedule / Schedule Appointments when customer calls in for service
- Daily Customer Invoicing
- Payment Processing
- General Office Tasks including filing, office and showroom organization...
- Answer inbound phone calls promptly during business hours.
- Enter Customer Data into Software Programs
- Greet Customers in Showroom, assist with order pickup/drop off
- Assist co workers and management with other related tasks
Job Requirements:
- Previous experience in customer service, or other related fields
- Be able to learn industry products and terminology. Training is Provided
- Professional image and personality
- Dependable - expected to be on time and here Monday - Friday.
- Applicants should have a positive demeanor and enjoy talking with customers
- Applicant works well with others in a small office environment
- Ability to Lift 50 pounds and handle fragile items
Skills that the applicant should already have:
- Good computer skills
- Basic math skills
- Strong interpersonal and problem solving skills
- Provide the highest level of customer service
- Ability to build rapport with clients
- Ability to follow established procedures on routine work
This position can be promoted to a role with more technical product detail once knowledge and understanding of the business is gained.
*
Within Walking Distance of Train Station
Parking Permit Re-imbursement
Company DescriptionGlass and Glazing company that services many customers and clients in the area. Specializing in custom glass applications such as Shower Doors, Mirrors, Windows, EtcCompany DescriptionGlass and Glazing company that services many customers and clients in the area. Specializing in custom glass applications such as Shower Doors, Mirrors, Windows, Etc-
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