Service Supervisor

1 month ago

Fort Myers, United States CROWN CAPITAL MGMT LLC Full time
Job DescriptionJob Description

Are you passionate about leading a team and ensuring exceptional service in the roofing industry? We have an exciting opportunity for a Service Supervisor to join our dynamic and innovative roofing company. If you possess strong leadership skills, extensive knowledge of roofing systems, and a commitment to customer satisfaction, we want to hear from you

About Us:

At Crown Roofing & Waterproofing LLC, we are a leading roofing company dedicated to providing top-quality solutions and excellent customer service. With our skilled team and cutting-edge technology, we deliver superior roofing installations, repairs, and maintenance to residential and commercial clients. As we continue to expand our operations, we are seeking a talented Service Supervisor to join our team and play a vital role in our success.

Job Description: Service Supervisor

Reports To: Service Manager

Classification: Exempt

General Description:

The Service Supervisor should be able to understand the customer and their expectations and facilitate their needs. Supervisor should have ability to find leaks, prepare maintenance programs and manage roof assets for clients. Should have at least 10 years of experience in commercial flat and some residential steep slope roofing. Good customer service skills, computer skills and ability to manage a team of service crews, administrative staff and supervisors.

Duties:

  • Performing surveys and creating reports on roofing systems.
  • Preparing proposals for maintenance and repairs for roofs
  • Hire, train and manage service foreman, helpers
  • Manage service department administrative staff
  • Manage billings, AR and job cost for service department
  • Meet goals for revenue, gross profits and net profitability of department.
  • Maintain relationships with clients to ensure 100% customer satisfaction.
  • Maintain fleet of vehicles for service, and inventory for tools, equipment and materials.
  • Other duties as assigned.

Requirements:

  • Strong written and verbal communication skills to articulate clearly with various departments
  • Excellent interpersonal skills.
  • Roofing experience REQUIRED
  • Project management experience and time-management skills for juggling numerous time-sensitive projects simultaneously. Minimum of 3 years of residential or commercial roofing knowledge
  • Completion of OSHA 30 course within first 90 days in position
  • Knowledge of roof repairs and maintenance programs
  • Have a VALID Florida License and good driving record.
  • Bilingual both English and Spanish is a plus.
  • Have the ability to lift a minimum of 50 lbs.
  • Good computer skills.


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