Business Systems Analyst IV
2 weeks ago
Russell Tobin's client, a multinational business software company is hiring a Business Systems Analyst
to work remotely
Apply Now
Location: Mountain View, CA
Employment Type: Contract/Remote PST
Pay rate: $49-$52/hr. DOE
Responsibilities:
The QuickBooks Money team is on a mission to transform small business (“SMB”) banking and build the next generation Fintech platform, spanning multiple business units. Vision is to power 1 trillion in transactions revenue over the next 2 years. We are looking for a Business Operations Analyst to support Incident Management and the associated functions across our growing portfolio. We are focused on accelerating our growth and scaling the business, and this role is critical to ensure we are offering the best in class customer experience and that businesses are in complete control of their money. There is a tremendous amount of innovation ahead to achieve this scale with institutional quality customer service and operational excellence.
Required Skills:
- Incident Management (Engineering exposure - tech knowhow is good enough)
- Problem Management (understands handshake between Incident and Problem Management) Data Analytics (SQL, Tableau etc.) as well as superior excel & powerpoint experience
- Basic understanding Monitoring (Splunk, Wavefront etc.)
- Basic understanding Cross-Functional interactions with Business Organization (Legal, Compliance, Customer Success etc.) - for Business recovery post an outage Fintech background
Requirements:
- 5-7 years in banking or FinTech industries ITSM tool like ServiceNow, maximo etc.
- General program/project management Technical background a plus Willingness to support weekend shifts once every few weeks
- Fintech Experience is a Must
Nice to have:
- 3+ years of account experience in a technology firm or high grown company operating in a SOX environment is preferred
- Accounting ERP experience (preferably Oracle)
- CPA or chartered accountant
- Blackline systems
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
#CB
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