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Account Representative

4 months ago

Quincy, United States Avenu Insights & Analytics Full time
Job DescriptionJob Description

Job Summary:

The ideal candidate is detail and deadline oriented, self-motivated yet works well in a team, and has solid customer service experience. A general background in Unclaimed Property will be an advantage for the candidate.

Duties and Responsibilities:

  • Updating records to determine what property is eligible to be reported to each state on the record.
  • Reviewing the records for any anomaly and raise this to their manager and the client service representation assigned to the client whose records are being processed.
  • Quality assurance of the processed reports.
  • Perform other duties as assigned.

Education and Experience:

Undergraduate degree or 2 years work experience

Knowledge, Skills and Abilities:

Customer service skills required.
Unclaimed property knowledge is preferred.

Work Environment:

The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual workstation, using telephone and computer.

Physical Demands:

  • Must be able to remain in a stationary position for most of the day.
  • Constantly operates a computer and other office productivity machinery, such as a printer/copy machine.
  • This position needs to occasionally move about inside the office.
  • The person in this position frequently communicates via telephone.

Avenu Summary:

Avenu provides local governments with ways to achieve more predictable revenue that supports growth, fuels modernization and ensures compliance with mandated but underfunded programs. Avenu’s revenue enhancement and administrative solutions find and recover license, permit and other taxes that cities and counties struggle to collect. The insights and improved fiscal posture enables governments to deliver expected services and sustain a high quality of life for residents.

Avenu is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.