We have other current jobs related to this field that you can find below
-
IT Support Technician
2 months ago
Charlotte, United States Ferretti Search Full timeOur client is looking for a Technology Support Specialist to provide virtual and some on-site support for hardware, software, applications, installations and mobile devices while ensuring a positive employee experience. They will act as the "face of IT" for the customer and offer a personalized experience to the end-users. Responsibilities: Build upon a...
-
IT Support Technician
3 weeks ago
Charlotte, United States Octapharma Plasma Full timeDescription How to Maximizeyour opportunity to do rewarding work,your future leadership potential,and your career growth? Join an Industry Leader[Become one, too!] Octapharma Plasma offers professional opportunities that make a meaningful difference. We enhance the lives of patients who need our life-saving medicines. We reward the donors who provide the...
-
Ascend Nonprofit Solutions
3 months ago
Charlotte, United States Ascend Nonprofit Solutions Full timeNetwork/365 Support Technician The primary goal of the Network/365 Support Technician is to assist in the smooth operation of Ascend's on premise data network and MS 365 networks in order to provide maximum performance and availability for the system users. Responsibilities/Accountabilities Customer Service - Creates positive and supportive relationships...
-
Ascend Nonprofit Solutions
3 months ago
Charlotte, United States Ascend Nonprofit Solutions Full timeJob DescriptionJob DescriptionNetwork/365 Support TechnicianThe primary goal of the Network/365 Support Technician is to assist in the smooth operation of Ascend's on premise data network and MS 365 networks in order to provide maximum performance and availability for the system users. Responsibilities/AccountabilitiesCustomer Service -Creates positive...
-
IT Branch Support Tech
3 weeks ago
Charlotte, United States Weisiger Group Full timeDescription Position at Weisiger GroupJoin the Weisiger Group Team As a family-owned company under our fourth generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed. Since 1926, we've supported the strength of our communities by supplying equipment for...
-
IT Field Technician
3 days ago
Charlotte, United States Waste Connections Full timeWaste Connections is hiring in IT! We are currently searching for an IT Field Support Technician! This position will be responsible for various IT support requests, remote site support, and corresponding IT related issues that need to be addressed to keep districts running properly. Travel to supported sites will be required for IT field support when remote...
-
Helpdesk Support Technician
3 days ago
Charlotte, United States Select Source International Full time $17 - $18Job DescriptionJob DescriptionTitle:- Service and Repair Technician Duration:- 6+ Month KEY RESPONSIBILITIESConforms to all safety policies and procedures.Configuring and deploying customer’s Handheld Products.Active participation in all aspects of the Configuration and Deployment department as needed.Assists in lab continuous improvement efforts (i.e.,...
-
Bilingual Client Support Technician
1 month ago
Charlotte, United States Real Time Technologies, LLC Full timeJob DescriptionJob DescriptionGet to Know Us BetterRT² offers the most flexible cutting-edge Retail Management Solutions that encompass sales,inventory management, frontline employee management and engagement, payments, businessintelligence, and digital automation tools for the wireless industry. We support Fortune 500companies, unify their customer...
-
IT Support Specialist
3 weeks ago
Charlotte, United States TEKsystems Full timeDescription: Our client is looking for an IT Support Specialist to assist with day to day responsibilities like routing tickets to correct division/teams and solving simple tickets. That can include password resets in Active Directory and other systems, printer issues, someone not being able to get on the VPN, etc. They need someone that is good at asking...
-
Back End Web Developer
4 weeks ago
Charlotte, United States TalentRoss Full timeAt Talentross, We connect professionals with rewarding opportunities in the Several fields. We are dedicated to supporting our clients with top-tier talent and providing our candidates with career-advancing roles.Job Title: Back End Web Developer (Remote Option)Location: Juno Beach, FloridaWork Authorization: Any (candidate must be authorized to work in the...
-
Apple Device Technician
3 months ago
Charlotte, United States Sunrise Systems Full timeJob Title: Mobile Deployment Technician Contract duration: 6 months Job location: Charlotte, NC 28208 Job description: Assist with upgrading iPhones and iPads, including assisting end users with initial setup and migration. Help with mobile device refreshes and replacements, and collaborate with other IT professionals to execute large-scale migration...
-
User Experience Strategist — Transfer Agency
6 days ago
Charlotte, North Carolina, United States Vanguard Full timeVanguard's Financial Advisor Services division is looking for a highly motivated UX professional to direct the user experience strategy of a highly complex digital product for our operations teams in service of intermediary clients.The candidate will collaborate on UX strategy and grow the design discovery process for a new, business- critical application as...
-
User Experience Strategist — Transfer Agency
1 month ago
Charlotte, United States Vanguard Full timeVanguard's Financial Advisor Services division is looking for a highly motivated UX professional to direct the user experience strategy of a highly complex digital product for our operations teams in service of intermediary clients.The candidate will collaborate on UX strategy and grow the design discovery process for a new, business- critical application as...
-
User Experience Strategist — Transfer Agency
3 months ago
Charlotte, United States Vanguard Full timeVanguard’s Financial Advisor Services division is looking for a highly motivated UX professional to direct the user experience strategy of a highly complex digital product for our operations teams in service of intermediary clients.The candidate will collaborate on UX strategy and grow the design discovery process for a new, business- critical application...
-
Sr. Support Analyst
1 month ago
Charlotte, United States TEKsystems Full timeOur client is in need of an experienced Support Analyst to join their team! This person will support anything from password resets, Active Directory account creation, setting up new equipment for new hires, at a tier 2 tier 3 perspective. The primary purpose of this role is to provide Tier 2 Tier 3 level support to resolve service incidents/requests in a...
-
AEM Front End UI Developer
6 days ago
Charlotte, United States Executive Technocrats Inc Full timeJob DescriptionJob DescriptionJob Title: AEM Front End UI Developer Location: Charlotte. NC Experience Level: Mid-Senior Level Job Description: Key Responsibilities: Develop and implement user interface components for Adobe Experience Manager (AEM) based web applications. Collaborate with backend developers, designers, and project managers to create seamless...
-
Associate Application Support Analyst
2 weeks ago
Charlotte, United States augmentjobs Full timeJob DescriptionJob DescriptionJob Summary: The Associate Application Support Analyst will be responsible for providing technical support for our business applications, ensuring their optimal performance and availability. This role involves troubleshooting application issues, assisting in the implementation of new features, and collaborating with various...
-
IT On-Site Support Analyst II
3 weeks ago
Charlotte, North Carolina, United States Sealed Air Corporation Full timeSealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent,...
-
IT On-Site Support Analyst II
3 weeks ago
Charlotte, United States Sealed Air Corporation Full timeSealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent,...
-
AEM Front End UI Developer
5 days ago
Charlotte, United States Lorven technologies Full timeJob DescriptionJob DescriptionJob Title: AEM Front End UI DeveloperLocation: Charlotte, NC (Onsite)Job Type: ContractKey Responsibilities:Develop and implement user interface components for Adobe Experience Manager (AEM) based web applications.Collaborate with backend developers, designers, and project managers to create seamless and visually appealing user...
![TEKsystems](https://media.trabajo.org/img/noimg.jpg)
End User Support Technician
2 months ago
Duration
3 Year(s) Project
Onsite 100%
Lifetime Background check/Finger printed and financial check
6 paid holidays and 5 PTO days a year offered
Start Date: Dec 1
Description
• Perform first and second level IT support related activities on incidents and requests with technologies and services (e.g. desktops/laptops, email, phones, printers, tablets etc.) either remotely, via email or in-person.
• Support activities include the maintenance of office infrastructure, wireless network, phones, and conference rooms.
• Perform general software and electronic mail support (i.e. Microsoft Office, Outlook network printing, Windows.)
• Escalate incidents and/or requests to the appropriate resource(s) to ensure timely resolution and customer satisfaction.
• Integrate software/hardware updates and fixes into the environment with a well-controlled approach using risk averse procedures, and a carefully thought-out fallback plan.
• Develop and maintain technical documentation where appropriate. Identify office procedures that could be made more efficient through the use of office systems.
• Assist in maintaining an accurate inventory of system assets.
• Respond to problems and issues escalated from the Service Desk.
• Participate in department and business level projects as needed to ensure timely execution of technology initiatives and strategies.
• Ability to multi-task in a fast-paced environment. Perform other duties as requested and/or assigned within area of expertise.
Enterprise Req Skills
communication and people skills,jira,comptia,microsoft office
Job Title
End User support Technician
Top Skills Details
Desktop Support, Communication skills, 1-3 years of IT experience.
Worksite Address
Charlotte,North Carolina,United States,28203
Additional Information
Drug Test Required
false
Experience Level
Entry Level
External Communities Job Description
Provide deskside technical support to End Users in a fast paced environment. Primary job function is to provide general maintenance tasks, troubleshoot and repair computer systems and peripheral equipment throughout the organization. This includes installing, diagnosing, repairing, and maintaining all hardware, while ensuring optimal workstation performance.
EVP
Part of a small team at a growing company.
Work Environment
Office environment
Additional Skills & Qualifications
• Undergraduate degree (MIS Computer Science a plus) or a minimum of 2-3 years’ experience in Information Technology setting.
• 1-3 years’ experience with current versions of the Microsoft Windows operating system.
• 1-3 years’ experience with current versions of the Microsoft Office suite specifically with Word, Excel and Outlook.
• Familiar with networking technologies and concepts. Understanding of the role routers, switches, and firewalls play. Basic IP knowledge and understanding of wireless networking.
• Experience with video conferencing technologies like WebEx, Teams, Zoom and Google Meet.
• Familiar with iPhones, Android devices, and other mobile devices.
• Nice to have: CompTIA A+, Network+ Certifications
• Nice to have: Microsoft Fundamental Certifications
• Outstanding communication skills.
• Ability to work a flexible schedule (weekends & off-hours when needed).
• Demonstrated ability to be a self-starter, work independently and achieve stated goals and objectives as required.
• Strong customer focus and service orientation with the ability to work with business users at all levels of the organization and all levels of knowledge
• Strong analytical, problem solving and troubleshooting skills.
• Able to access cords and peripherals under and behind desks and lift up to 25 pounds.
• Smart Phone capable of supporting Teams, Outlook and Company Portal.