Front Office Receptionist

1 week ago


Newport Beach, United States Sweet James LLP Full time
Job DescriptionJob Description

Growing, fast-paced law firm is looking for a bilingual front office receptionist. The candidate must be well organized and have attention to detail in order to perform administrative duties efficiently. We are looking for stable, long-term team members looking for a home to grow and are not afraid of putting in hard work.

Key Responsibilities:

  • Communicating with customers via phone, email, and in-person, and directing callers or in-person guests to the appropriate person or department.
  • Receive, sort, and distribute mail and prepare and process outgoing packages and mail
  • Collect and organize documents including sensitive personal information
  • Perform filing, faxing, scanning, copying, and data entry projects
  • Assure that the reception area, conference rooms, and kitchen area are kept neat and tidy at all times
  • General administrative duties as required to meet business needs.
  • Assist the legal team prepare demand packages, resolve, and close client’s cases.
  • Monitor and prioritize cases as statutes of limitations are approaching.
  • Ensure the client is informed of all case progress and status changes
  • Manage case status updates and document all information in CRM

Qualifications:

  • Must be Bilingual (English and Spanish)
  • A solid work ethic and a positive attitude
  • College degree and at least one year of relevant experience or an equivalent combination of education and experience.
  • Ability to work well under pressure while maintaining a good sense of humor
  • Strong customer service experience and excellent attention to detail
  • Data-entry experience and typing skills
  • Ability to perform repetitive tasks quickly and accurately
  • Excellent written and verbal communication skills

Must be comfortable working in a fast-paced environment

Company DescriptionSweet James is a renowned law firm dedicated to providing exceptional legal services. Our team is driven by a commitment to excellence, client satisfaction, and continuous improvement. Joining Sweet James means becoming part of a supportive and collaborative work environment where your skills and contributions are valued.Company DescriptionSweet James is a renowned law firm dedicated to providing exceptional legal services. Our team is driven by a commitment to excellence, client satisfaction, and continuous improvement. Joining Sweet James means becoming part of a supportive and collaborative work environment where your skills and contributions are valued.

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