Warehouse Customer Service Representative

4 weeks ago

Asheville, United States RemX Full time $24 - $26
Job DescriptionJob Description

Warehouse Customer Service Representative

Direct Hire - 100% on site - Full Time Monday to Friday 

Position Overview: Our client is seeking a proactive and detail-oriented Customer Service Representative to join their team in Asheville. This role involves managing customer interactions, supporting sales activities, and ensuring smooth operation within their facility. The ideal candidate will thrive in a fast-paced environment, handling multiple responsibilities with efficiency and professionalism.

Key Responsibilities:

  • Provide excellent customer service through efficient and courteous communication.
  • Prepare and deliver accurate service quotes and estimates to customers.
  • Handle incoming calls, create service tickets, and ensure orders are processed correctly.
  • Collaborate with the sales department to support residential sales activities.
  • Oversee the invoicing process for open orders and assist in managing collections.
  • Coordinate with vendors for material sourcing and cost management.
  • Manage the residential service schedule and ensure timely service delivery.
  • Assist in warehouse operations, including unloading trucks and inventory management.
  • Conduct annual inventory checks and periodic spot checks to maintain accuracy.

Qualifications:

  • Exceptional communication skills with a polite and professional telephone manner.
  • Ability to work independently and manage time effectively in a dynamic environment.
  • Strong attention to detail and the capacity to multitask.
  • Physical capability to lift up to 100 pounds and carry it for short distances.
  • Consistent attendance and reliability are crucial.
  • Proficiency in English, both written and verbal.
  • Ability to pass a background check, drug test, and DOT physical.

Preferred Skills:

  • Familiarity with Microsoft Office Suite (Outlook, Word, Excel).
  • A high school diploma or equivalent education.
  • At least 2 years of experience in customer service, with a preference for those with estimating and quoting experience.
  • Experience working in a warehouse setting is advantageous.
Company DescriptionRemX is the professional staffing division of Employbridge, America’s Leading Workforce Specialist.

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We offer a variety of staffing solutions, including:

Temporary, temp-to-hire, direct hire
Independent contract placements
Executive search
Managed staffing and outsourced workforce solutionsCompany DescriptionRemX is the professional staffing division of Employbridge, America’s Leading Workforce Specialist.\r
\r
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r
\r
We offer a variety of staffing solutions, including:\r
\r
Temporary, temp-to-hire, direct hire\r
Independent contract placements\r
Executive search\r
Managed staffing and outsourced workforce solutions

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