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Telephone and Processing Clerk-Spanish Speaking

3 months ago

Mount Prospect, United States American Freedom Insurance Company Full time
Job DescriptionJob Description

Telephone and Processing Clerk-Spanish Speaking

Our Company:

American Freedom Insurance Company (AFIC) is a leader in the nonstandard automobile insurance industry. We are an expanding midsized, profitable company doing business in Illinois, Indiana, Pennsylvania, Tennessee and soon Texas. We are looking for a dedicated candidate to contribute their skills in a fast paced and growing organization. AFIC is a financially strong "A+" Superior rated insurance company by A.M. Best. This position is located in Mt Prospect – A northwest suburb of Chicago.

Our office is located in Mount Prospect, IL.

The Ideal Candidate:

  • Experience in Customer Service Field, Call Center, or Collections

  • Clerical or Data Entry Experience

  • Ability to Multi-Task and work in a fast paced, call center environment

  • Proficiency working on a computer

  • Confident with Phone Inquiries

  • Great Communication Skills

  • A Responsible and conscientious nature

  • Great Problem-solving aptitude

  • Attention to Detail and Excellent Quality

  • Spanish speaking

Job Responsibilities:

  • Help agents/producers with policy inquiries

  • Answer and Respond to telephone inquiries

  • Handle and gather confidential information

  • Data Entry to company software systems

What we offer:

  • Full Time 40 Hour Work Week

  • During Training time: 8am-5pm Monday-Friday, occasional Sat

  • 401K Retirement Plan with Company match – up to 6%

  • Attractive Health Insurance Options – Blue Cross Blue shield HMO, PPO, and HSA

  • Discounted Individual Vision and Dental Plans

  • Holiday Pay

  • PTO

  • Casual Dress Code

  • Company Paid Lunches, Birthday Celebrations, and more

Company DescriptionAmerican Freedom Insurance Company (AFIC) is a midsized, profitable, and expanding nonstandard automobile insurance company doing business in Illinois, Indiana, Pennsylvania, Tennessee and soon Texas. We are looking for a highly motivated sales driven individual to contribute in a fast paced, expanding organization. AFIC is an “A+” Superior rated financial organization.Company DescriptionAmerican Freedom Insurance Company (AFIC) is a midsized, profitable, and expanding nonstandard automobile insurance company doing business in Illinois, Indiana, Pennsylvania, Tennessee and soon Texas. We are looking for a highly motivated sales driven individual to contribute in a fast paced, expanding organization. AFIC is an “A+” Superior rated financial organization.