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Customer Service Representative

4 months ago


Fort Worth, United States Professional Alternatives Full time
Job DescriptionJob Description

Benefits:

· Competitive Base pay

· Uncapped commissions

· 401(k)

· Dental insurance

· Health insurance

· Paid time off

· Vision insurance

 

Schedule:

· Monday to Friday Afternoon/Evening shifts (10AM to 7PM)

· Must be flexible to potentially work Saturdays once the call center opens up on that day

 

Ability to commute/relocate:

· Bedford, TX: Reliably commute or planning to relocate before starting work (Required)


We are seeking a highly motivated individual to join our team in a dynamic and exciting role that offers tremendous potential for professional and personal growth. As an entrepreneurial company, we thrive on innovation and creative thinking, and we encourage our employees to bring their unique talents and perspectives to the table. With a casual dress code and relaxed atmosphere, we foster a positive work environment that allows for individual growth and development. Join us and be part of a team that values your contributions, supports your aspirations, and offers exciting opportunities for advancement in a high-growth industry.

A technology-enabled sales and marketing company based in Dallas. Our mission is to empower Texans to choose and shop with confidence for their energy plans by providing them with the tools and information they need to make informed decisions. Since 2009, the company has been on a mission to simplify the complexities that exist in the deregulated Texas electricity market. With over 57,000 reviews and 4 million users, Our company has become the most highly rated platform in the industry for consumers and businesses to shop, compare, and select an energy provider. We believe every Texan deserves genuine satisfaction with their electricity rate choice and should enjoy the experience of choosing.

Qualifications

· 1+ year of inside sales experience preferred

· 1+ year of energy experience a plus but not required

· 1+ year of customer service experience preferred

· Ability to work in a high-energy sales environment as a team player

· A desire to understand customer needs and frustrations

· Ability to Build rapport over the phone and via text

· Effectively manage multiple tasks in a fast-paced work environment

· Strong interpersonal and analytical skills

· Strong oral and written commitment skills

· Proficiency with Microsoft Office (Excel, Word)

· Demonstrated ability in computer skills, including email, CRM system & Web-based tool