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Restaurant General Manager | Casual Dining | New Location

3 months ago

Richmond, United States Superior Talent Source Full time
Job DescriptionJob Description

We are a rapidly growing casual dining restaurant chain committed to delivering exceptional dining experiences. We are seeking a dynamic and experienced General Manager to oversee the daily operations of one of our restaurant locations. The ideal candidate will be a strong leader with a passion for hospitality and a track record of achieving operational excellence.


Duties and Responsibilities:

Employee Management:

  • Organize schedules and evaluate employee performance, conduct timely reviews, and handle disciplinary actions per company policy.
  • Manage staff scheduling and payroll, oversee recruitment, training, compliance, and payroll processing, fostering a skilled workforce and maintaining organizational standards.


Financial Management:

  • Accountable for P&L management, setting and tracking key performance indicators (KPIs) to evaluate the restaurant's financial success.
  • Focus on cost control, COGs, labor, and revenue generation. Implement strategies to optimize efficiencies and drive profitability while ensuring strict adherence to financial goals and targets.


Compliance and Standards:

  • Ensure compliance with brand standards, operational procedures, and all federal, state, and local regulations.
  • Lead the integration of company initiatives and collaborate with the regional manager and marketing team to align updated collaterals with overarching brand strategies.


Operations Management:

  • Ensure adherence to restaurant recipes, standard operating procedures (SOP), and specifications to maintain consistency in food quality and service.
  • Manage inventory operations, including ordering, invoicing, and maintaining accuracy through regular counts. Drive operational optimization strategies for enhanced efficiency and performance.


Customer Service:

  • Actively engage with guests, address inquiries and feedback, and ensure exceptional customer service standards.


Community Engagement:

  • Engage with the local community through partnerships, events, or outreach programs to foster a positive restaurant presence and contribute to the community's well-being.


Qualifications:

  • 2+ years of prior Full Service Restaurant General Management experience.
  • Proficiency in technology applications: POS Systems, Scheduling Platform, Purchasing, and Inventory Management software.
  • High-level communication skills, both written and verbal.
  • Understanding of World Class Guest Service.


Perks/Benefits:

  • Employee Restaurant Discount
  • Eligibility to participate in employee Medical, Dental, and Vision Insurance
  • Flexible Working Hours
  • Paid time off
  • Growth opportunities


As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Superior Talent Source has your consent to communicate via SMS text message moving forward. 


#STS

Company DescriptionSuperior Talent Source is a niche search agency specializing in executive placement nationwide with leading restaurants, hotels country clubs and resorts across the United States.

Our recruiters have decades of experience in recruiting for the Hospitality industry, and they have built up an excellent network of relationships as well as a deep understanding of the marketplace.

Our recruiter's expertise together with our approach is focused on finding the right fit for both candidate and client, whilst delivering a quality service.

Our success is built on investing in relationships and doing it the right way. Going beyond phone calls and e-mails, taking the time to attend conferences, being active members of professional groups and social media. Getting to know clients and candidates on a personal level and supporting and nurturing the relationships we establish.

Lastly, we know what it takes and how to match the right candidate to the right client.Company DescriptionSuperior Talent Source is a niche search agency specializing in executive placement nationwide with leading restaurants, hotels country clubs and resorts across the United States.\r
\r
Our recruiters have decades of experience in recruiting for the Hospitality industry, and they have built up an excellent network of relationships as well as a deep understanding of the marketplace.\r
\r
Our recruiter's expertise together with our approach is focused on finding the right fit for both candidate and client, whilst delivering a quality service.\r
\r
Our success is built on investing in relationships and doing it the right way. Going beyond phone calls and e-mails, taking the time to attend conferences, being active members of professional groups and social media. Getting to know clients and candidates on a personal level and supporting and nurturing the relationships we establish.\r
\r
Lastly, we know what it takes and how to match the right candidate to the right client.