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Patient Service Coordinator
2 months ago
Patient Services Coordinator for a Cancer Center
Type: Temp to potential Perm
Schedule: 9:00AM-5:30PM
Role Description
- Front desk and call center environment.
- Communicating with patients, clinicians, and location team members to discuss needs and/or concerns over the phone.
- Managing all aspects of the scheduling process for patients and team members.
- Maintaining accurate schedules
- Timely and direct communication with patients regarding schedule changes.
- Proven ability to work independently and deliver results.
Qualifications:
- Front Desk/Scheduling experience; EPIC needed; at least 2+ years experience in high volume environment
- Experience in customer service or previous experience in medical setting
- Superior phone skills; confident and professional when calling people and being accurate with information.
- Excellent oral/written communication skills.
- Proficiency with MS Office and a high degree of comfort using various technologies and systems.
- EPIC or EMR experience a plus
