Patient Service Representative, Internal Medicine

2 weeks ago


Danvers, United States Mass General Brigham Full time

Description: About Us North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart Here, ideas come from everyone—to the benefit of everyone we serve. We continually seek the best ways to streamline care for both patients and providers. Our medical team of more than 400 physicians, nurse practitioners, physician assistants, and other care professionals is consistently working together to discover new ways to improve and enhance our practices to benefit the health of our patients and the careers of our providers. Through our team-based approach, the goal is to make our practice of medicine smarter and more efficient. With NSPG as your employer, you’ll experience clinical excellence, supportive practice environments, and opportunities for career advancement Location We are located at One Hutchinson Drive in Danvers, MA - this position is an onsite role. As an Internal Medicine office we provide physical examinations, routine health screenings and preventative care for adults. Our office is open Monday through Friday, from 8:00am to 5:00pm (shifts are staggered). General Overview Our Patient Service Representatives play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Representatives serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience that exceeds our patients' expectations. We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting Responsibilities • Leading up to the patient visit, Patient Service Representatives schedule all appointments and obtain Prior Authorizations from insurances when needed for specific exams. • During the patient's visit, the focus is check-in, which includes greeting patients, answering all of their questions, and assisting with any pre-visit paperwork/forms. • At the conclusion of the visit, during check-out, Patient Service Representatives are tasked with the completion of forms, collection of co-payments, and scheduling follow-up appointments, tests, and/or procedures. Other duties include fielding all incoming telephone calls and triaging appropriately, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers.Qualifications: Qualifications Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, the Patient Service Representative role is the opportunity for you. When hiring, we look for candidates who not only possess relevant skills, but also positive attitudes, innovative spirits, and genuine passion for the work. 2 years of experience working in a community-based medical practice preferred Epic experience preferred EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.Primary Location MA-Danvers-SLM 1 HutchinsonWork Locations SLM 1 Hutchinson 1 Hutchinson Drive Danvers 01923Job Practice Assistant/Patient Services CoordOrganization North Shore Physicians Group(NSPG)Schedule Full-timeStandard Hours 40Shift Day JobEmployee RegularJob Posting May 10, 2024



  • Danvers, United States Mass General Brigham Full time

    About Us North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyone - to the benefit of everyone we serve. We conti Representative, Patient, Medicine, Internal, Service, Intern


  • Danvers, United States NorthShore Physicians Group Full time

    Description About Us North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyone-to the benefit of everyone we serve. We continually seek the best ways to streamline care for both patients and providers. Our medical team of...


  • Danvers, United States Mass General Brigham Full time

    Description: About Us North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyone—to the benefit of everyone we serve. We continually seek the best ways to streamline care for both patients and providers. Our medical team of...


  • Danvers, United States North Shore Physicians Group(NSPG) Full time

    About U North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyone-to the benefit of everyone we serve. We continually seek the best ways to streamline care for both patients and providers. Our medical team of more than 400...


  • Danvers, United States Mass General Brigham Full time

    Description: About Us North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyoneto the benefit of everyone we serve. We continually seek the best ways to streamline care for both patients and providers. Our medical team of...


  • Danvers, United States NorthShore Physicians Group Full time

    Description About Us North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyone-to the benefit of everyone we serve. We continually seek the best ways to streamline care for both patients and providers. Our medical team of...


  • Danvers, Massachusetts, United States NorthShore Physicians Group Full time

    About UsNorth Shore Physicians Group (NSPG) is a leading multi-specialty physicians group that prioritizes innovative practices and patient-centered care. Our team of over 400 healthcare professionals is dedicated to delivering exceptional medical services and fostering a supportive work environment.Job SummaryWe are seeking a highly skilled Patient Service...


  • Danvers, Massachusetts, United States NorthShore Physicians Group Full time

    About UsNorth Shore Physicians Group (NSPG) is a leading multi-specialty physicians group that prioritizes innovative practices and patient-centered care. Our team of over 400 healthcare professionals is dedicated to delivering exceptional medical services and fostering a supportive work environment.Job SummaryWe are seeking a highly skilled Patient Service...


  • Danvers, United States Mass General Brigham Full time

    Description: About Us North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyone—to the benefit of everyone we serve. We continually seek the best ways to streamline care for both patients and providers. Our medical team of...


  • Danvers, Massachusetts, United States Britt Medical Search Full time

    Job Title: Internal Medicine PhysicianAbout the Role:We are seeking a highly skilled Internal Medicine Physician to join our team at Britt Medical Search. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and working closely with our medical staff to ensure the best possible outcomes.Key...


  • Danvers, United States North Shore Physicians Group(NSPG) Full time

    About Us North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyone-to the benefit of everyone we serve. We continually seek the best ways to streamline care for both patients and providers. Our medical team of more than...


  • Danvers, Massachusetts, United States NorthShore Physicians Group Full time

    About UsNorth Shore Physicians Group (NSPG) is a leading multi-specialty physicians group that prioritizes innovative practices and patient-centered care. Our team of over 400 healthcare professionals is dedicated to delivering exceptional medical services and fostering a supportive work environment.Job SummaryWe are seeking a highly skilled Patient Service...


  • Danvers, United States Mass General Brigham Full time

    Description: About Us North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyoneto the benefit of everyone we serve. We continually seek the best ways to streamline care for both patients and providers. Our medical team of...


  • Danvers, United States NorthShore Physicians Group Full time

    Description About Us North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyone-to the benefit of everyone we serve. We continually seek the best ways to streamline care for both patients and providers. Our medical team of...


  • Danvers, United States NorthShore Physicians Group Full time

    Description About Us North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyone-to the benefit of everyone we serve. We continually seek the best ways to streamline care for both patients and providers. Our medical team of...

  • RN, Internal Medicine

    2 months ago


    Danvers, United States North Shore Physicians Group(NSPG) Full time

    About Us North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyone-to the benefit of everyone we serve. We continually seek the best ways to streamline care for both patients and providers. Our medical team of more than 400...

  • Registered Nurse

    6 days ago


    Danvers, Massachusetts, United States North Shore Physicians Group(NSPG) Full time

    About UsNorth Shore Physicians Group (NSPG), a leading multi-specialty physicians group, is a pioneer in innovative medical practices. We are a collaborative community where ideas are shared and valued, benefiting everyone we serve.We strive to optimize care for both patients and providers through continuous improvement. Our team of over 400 medical...


  • Danvers, Massachusetts, United States Mass General Brigham Full time

    About UsMass General Brigham is a leading healthcare organization that values innovation and teamwork. Our mission is to provide high-quality, patient-centered care to our communities.Our TeamWe are a diverse team of healthcare professionals who are dedicated to delivering exceptional care to our patients. Our team includes physicians, nurses, and...

  • Registered Nurse

    3 days ago


    Danvers, Massachusetts, United States North Shore Physicians Group(NSPG) Full time

    About Our Organization North Shore Physicians Group (NSPG) stands as the foremost multi-specialty medical group in the northern region of Boston, recognized for its commitment to pioneering healthcare practices. We foster a culture of exploration and innovation, where contributions from all team members enhance the quality of care we provide. Our dedicated...


  • danvers, United States The Inline Group Full time

    DocCafe has an immediate opening for the following position: Internal Medicine Physician in Danvers, Massachusetts. Make $250000/yearly - $300000/yearly.DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. Register now to apply for this job and for access to 125,000+ other openings. DocCafe Offers: Free...