front desk

1 month ago


Miami, United States miami signs solutions Full time
Job DescriptionJob Description

We are seeking a Front Desk / Customer Service to join our new sign company

You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Must have a minimum of 2+ years of verifiable experience .
    * Possess an excellent working knowledge of Quickbooks
    * Must be proficient with Microsoft (MS) Excel, MS Outlook and MS Word.
    Invoicing (data entry), collections, communicating with clients and being a team player.
    Must have strong phone skills and a positive attitude.
  • Previous experience in customer service or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication
  • 40 hours a week. Monday- Friday 8:00am -4:30pm $18 - $22 / hr
  • Bilingual: English/ Spanish

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