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Customer Service Representative

2 months ago


San Marcos, United States Drain Mob Full time
Job DescriptionJob Description

We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Knowledgeable about Service Titan CRM is a plus.
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionAt Drain Mob, we pride ourselves on being leaders in the plumbing and drain cleaning industry in San Marcos. Working here means you’ll be part of a team that’s known for delivering top-notch service, ensuring customer satisfaction, and maintaining the highest standards in every job we undertake. We invest in our employees' growth with continuous training, certifications, and access to the latest industry technology, empowering you to excel in your career. Our supportive, team-oriented culture, competitive compensation, and opportunities for advancement make Drain Mob LLC not just a job, but a place to build a successful career. Join us and contribute to a company that values excellence, innovation, and a commitment to delivering the best results for our customers.Company DescriptionAt Drain Mob, we pride ourselves on being leaders in the plumbing and drain cleaning industry in San Marcos. Working here means you’ll be part of a team that’s known for delivering top-notch service, ensuring customer satisfaction, and maintaining the highest standards in every job we undertake. We invest in our employees' growth with continuous training, certifications, and access to the latest industry technology, empowering you to excel in your career. Our supportive, team-oriented culture, competitive compensation, and opportunities for advancement make Drain Mob LLC not just a job, but a place to build a successful career. Join us and contribute to a company that values excellence, innovation, and a commitment to delivering the best results for our customers.