Benefits Call Center Rep
3 weeks ago
A-Line Staffing is now hiring Remote Benefits Customer Service Representative in Minneapolis, MN The Benefits Customer Service Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.
*Need to be in the Minneapolis, MN area even though it's remote Start Date is September 23rd must be comfortable with this
Compensation
- The pay for this position is $18.00 per hour
- Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance
- A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates
Shifts:
- The required availability for this position is:
- Monday-Friday between 7AM-7PM CST - During busy season, the operational hours are until 10pm but will only have to work a later shift a few times will not be often. Busy season is Early October to end of November.
- Must live within 1 hours of the site
- Fully Remote
- During our busy season you will be expected to work a 40-hour week and overtime when requested.
- During our off season, your hours will fluctuate between 32 to 40 hours depending on client need.
- NO WEEKEND SHIFTS Monday through Friday only
- This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
Job Responsibilities
- As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to their health care and/or pension plans.
- We allow you the freedom to take the time necessary to provide the highest level of service on each contact.
- You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience.
- Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message
- Ability to customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls
- Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements
- Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.
- Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and to anticipate the future needs of the member
Requirements
- Verifiable High School Diploma or GED
- 1+ Years Call Center or Phone Receptionist
- Strong Computer Skills
- Remote but need to be able to commute to the office if you have internet issues
- Attendance is mandatory for the first 90 days
If you think this Benefits Customer Service Representative position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply now for IMMEDIATE consideration.
Silvana Manzella / smanzella@alinestaffing.com
-
Benefits Call Center Rep
1 month ago
Minneapolis, United States A-Line Staffing Solutions Full timeJob DescriptionJob DescriptionA-Line Staffing is now hiring Remote Benefits Customer Service Representative in Minneapolis, MN The Benefits Customer Service Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week. *Need to be in the Minneapolis, MN area even though it's...
-
Benefits Call Center Rep
1 month ago
Minneapolis, United States A-Line Staffing Solutions Full timeAs a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client members through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service. You will start out on one client, and with dedication to...
-
Call Center Lead
2 months ago
Minneapolis, Minnesota, United States Rust Consulting Full timeJob Title: Call Center Team LeadJob Summary:The primary responsibility of the Call Center Team Lead is to support the call center team in achieving the success of each project within defined scope, schedule, cost, and quality. This role involves providing leadership, implementing procedures, ensuring adherence to policies, maintaining productivity, and...
-
Call Center Lead
2 months ago
Minneapolis, United States Rust Consulting Full timeJob Title: Call Center Team Lead Job Summary: The primary responsibility of the Call Center Team Lead is to support the call center team in achieving the success of each project within defined scope, schedule, cost, and quality. This role involves providing leadership, implementing procedures, ensuring adherence to policies, maintaining productivity, and...
-
Dispatch Services Rep
1 week ago
Minneapolis, United States Pronto Heating & Air Conditioning Full timePronto Heating & Air Conditioning of Edina, MN is on the hunt for a full-time Dispatch Services Rep / Customer Service Representative (CSR) to complete administrative duties including customer services, and dispatch responsibilities. Our Reps stand to make a competitive wage of $21/hr plus a $500 stay-on bonus, paid after 6-months. We value you as an...
-
Dispatch Services Rep
3 months ago
Minneapolis, United States Pronto Heating & Air Conditioning Full timeJob DescriptionJob DescriptionPronto Heating & Air Conditioning of Edina, MN is on the hunt for a full-time Dispatch Services Rep / Customer Service Representative (CSR) to complete administrative duties including customer services, and dispatch responsibilities.Our Reps stand to make a competitive wage of $21/hr plus a $500 stay-on bonus, paid after...
-
Call Center Lead
1 week ago
Minneapolis, United States DO NOT USERust Consulting Inc Full timeJob Title: Call Center Team Lead - In-office position Job Summary: The primary responsibility of the Call Center Team Lead is to support the call center team in achieving the success of each project within defined scope, schedule, cost, and quality. This role involves providing leadership, implementing procedures, ensuring adherence to policies, maintaining...
-
Call Center Lead
1 week ago
Minneapolis, United States DO NOT USERust Consulting Inc Full timeJob Title: Call Center Team Lead - In-office position Job Summary: The primary responsibility of the Call Center Team Lead is to support the call center team in achieving the success of each project within defined scope, schedule, cost, and quality. This role involves providing leadership, implementing procedures, ensuring adherence to policies, maintaining...
-
Call Center Lead
4 weeks ago
Minneapolis, United States Rust Consulting Full timeJob Title: Call Center Team Lead - In-office position Job Summary: The primary responsibility of the Call Center Team Lead is to support the call center team in achieving the success of each project within defined scope, schedule, cost, and quality. This role involves providing leadership, implementing procedures, ensuring adherence to policies,...
-
Call Center Rep: 10:30am-7:00pm
1 day ago
Minneapolis, United States Roth Staffing Companies Full timeJob Duties/Description: Provide front line heavy customer contact and direct customer service support to all customersResponsible for positive customer interactionsAnswer all questions regarding products and servicesEnter and process orders for hearing devices, supplies and warrantiesCreate and maintain logs (log calls in SalesForce)Update customer contact...
-
Call Center Supervisor
4 weeks ago
Minneapolis, United States Lunds & Byerlys Full timeJob DescriptionJob DescriptionOur Commitment to You: Lunds & Byerlys is committed to taking care of the employees who take care of our customers. We are committed to creating work environments centered around the values of hospitality, teamwork, and opportunity. Lunds & Byerlys is committed to providing equal opportunities to all interested and qualified...
-
Call Center Supervisor
2 months ago
Minneapolis, United States Lunds & Byerlys Full timeJob DescriptionJob DescriptionOur Commitment to You: Lunds & Byerlys is committed to taking care of the employees who take care of our customers. We are committed to creating work environments centered around the values of hospitality, teamwork, and opportunity. Lunds & Byerlys is committed to providing equal opportunities to all interested and qualified...
-
Call Center Associate
2 days ago
Minneapolis, Minnesota, United States A-Line Staffing Solutions Full timeAbout the RoleA-Line Staffing Solutions is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our client-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesClient Support: Provide timely and...
-
Automotive Call Center Representative
2 months ago
Minneapolis, United States Sears Imported Autos Inc. Full timeJob DescriptionJob DescriptionSears Imported Autos is currently seeking enthusiastic individuals to join our Service Department Call Center as a Customer Service Representative. As the first point of phone contact for our valued customers, you will play a vital role in ensuring exceptional service experiences. We are looking for candidates who possess...
-
Call Center Representative
5 days ago
Minneapolis, United States A-Line Staffing Solutions Full timeA-Line Staffing is now hiring Remote Benefits Customer Service Representative in Minneapolis, MN The Benefits Customer Service Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week. *Need to be in the Minneapolis, MN area even though it's remote! Start Date is September...
-
Call Center Representative
2 days ago
Minneapolis, United States A-Line Staffing Solutions Full timeA-Line Staffing is now hiring Remote Benefits Customer Service Representative in Minneapolis, MN The Benefits Customer Service Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week. *Need to be in the Minneapolis, MN area even though it's remote! Start Date is September...
-
Call Center Dietary Technician
1 month ago
Minneapolis, Minnesota, United States Allina Health Full timeNumber of Job Openings Available:1Date Posted:August 01, 2024Department: Nutrition Services Call CenterShift:Day/Evening (United States of America)Shift Length:Hours Per Week:10Union Contract:ADIT-2-United Residual WorkersWeekend Rotation: Every OtherJob Summary:Allina Health is a not-for-profit health system that cares for individuals, families and...
-
Outside Sales Representative
2 weeks ago
Minneapolis, United States Elevated Financial Benefits Full time $75,000 - $125,000Job DescriptionJob DescriptionOur organization is expanding, and we are looking to hire a Outside Sales Representativein Minneapolis and the surrounding area. This position provides the opportunity for rapidincome growth and advancement upon proven proficiency with our system.Who we are:We have built a nationally recognized sales organization headquartered...
-
Call Center Dietary Technician
1 month ago
Minneapolis, United States Allina Health Full timeNumber of Job Openings Available: 1 Date Posted: August 01, 2024 Department: 16008300 Nutrition Services Call Center Shift: Day/Evening (United States of America) Shift Length: Hours Per Week: 10 Union Contract: ADIT-2-United Residual Workers Weekend Rotation: Every Other Job Summary: Allina Health is a not-for-profit health system that cares for...
-
Dietary Call Center Representative
1 month ago
Minneapolis, United States Allina Health Full timeAllina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide except Dietary, Call Center, Representative, Health, Healthcare, Patient