Call Center Dietary Technician

1 month ago


Minneapolis, Minnesota, United States Allina Health Full time

Number of Job Openings Available:

1

Date Posted:

August 01, 2024

Department:

Nutrition Services Call Center

Shift:

Day/Evening (United States of America)

Shift Length:

Hours Per Week:
10

Union Contract:

ADIT-2-United Residual Workers

Weekend Rotation:

Every Other

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

  • .25 FTE (20-hours per 2-week pay period)
  • 1st Saturday of the pay period- 2:45pm-6:45pm
  • 1st Sunday- 2:45pm-6:45pm
  • 1st Monday-2:45pm-6:45pm
  • 1st Friday-2:45pm-6:45pm
  • 2nd Friday-2:45pm-6:45pm

Job Description:

Provides clinical expertise relating to all approved diets and assists call center staff in ensuring menu and diet accuracy for all patients. Helps guide patients with meal choices to ensure dietary modifications are being met. Works with nursing, dietitians, and providers to verify orders and resolve any patient related orders. Works as a liaison the call center operators to verify orders for patients.

Principle Responsibilities

  • Answer phone calls from patients and medical staff and processes room service patient meal orders in Health Touch per diet order
  • Assists patient guests with ordering Guest Trays using Payment Navigator
  • Reviews patient diet orders, supplements, and allergies to confirm compliancy with the physician order in the medical records
  • Follow-up with nursing for patients who have not ordered meals
  • Process faxed meal orders
  • Work closely with manager to trouble shoot issues with meal order software
  • Maintain a minimum of 70 to 80 incoming calls per 4 hour meal period as well as 35 to 40 call backs each meal period
  • Other duties as assigned.

Required Qualifications

  • Associate's or Vocational degree in Dietetics from a program accredited by Commission of Dietetics Education (CADE) or at least two years towards a four year degree in Nutrition and Dietetics at an accredited college or university

Preferred Qualifications

  • 2 years diet technician experience
  • 2 to 5 years in a diet office as a diet clerk

Physical Demands

  • Light Work:
  • Lifting weightUp to 20 lbs. occasionally, Up to 10 lbs. frequently
Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.
  • Dietary Assistant

    1 week ago


    Minneapolis, Minnesota, United States Minneapolis Healthcare & Rehab Center Full time

    **Job Summary**Minneapolis Healthcare & Rehab Center is seeking a skilled Dietary Aide/Cook to join our team. As a Dietary Aide/Cook, you will play a vital role in ensuring the health and well-being of our patients by providing high-quality food service and support.**Key Responsibilities**Assist the cook in food preparation, service, and clean-up, adhering...


  • Minneapolis, Minnesota, United States Allina Health Full time

    Number of Job Openings Available:1Date Posted:August 09, 2024Department: Nutrition Services Call CenterShift:Day/Evening (United States of America)Shift Length:Hours Per Week:16Union Contract:SEIU-4-Abbott Northwestern Service WorkersWeekend Rotation: Every OtherJob Summary:Allina Health is a not-for-profit health system that cares for individuals, families...

  • Call Center Lead

    2 months ago


    Minneapolis, Minnesota, United States Rust Consulting Full time

    Job Title: Call Center Team LeadJob Summary:The primary responsibility of the Call Center Team Lead is to support the call center team in achieving the success of each project within defined scope, schedule, cost, and quality. This role involves providing leadership, implementing procedures, ensuring adherence to policies, maintaining productivity, and...

  • Dietary Assistant

    3 months ago


    Minneapolis, Minnesota, United States Lifespace Communities Full time

    Community: Friendship Village of BloomingtonAddress: 8100 Highwood DriveBloomington, Minnesota 55438Pay Range $14.98-$17.66+ HourlyLive your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences.At Lifespace, team members are at the center of delivering a purpose driven experience for our residents We provide an...


  • Minneapolis, Minnesota, United States Allina Health Full time

    About Allina HealthAllina Health is a dedicated non-profit healthcare organization committed to serving individuals, families, and communities across Minnesota and western Wisconsin.Position OverviewAs a Dietary Call Center Representative, you will play a vital role in ensuring that our patients receive the best possible care through effective communication...


  • Minneapolis, Minnesota, United States Allina Health Full time

    About Allina HealthAllina Health is a dedicated non-profit healthcare organization committed to serving individuals, families, and communities across Minnesota and western Wisconsin.Position OverviewAs a Dietary Call Center Representative, you will play a crucial role in ensuring that our patients receive the best possible care. Your responsibilities will...


  • Minneapolis, Minnesota, United States A-Line Staffing Solutions Full time

    About the RoleA-Line Staffing Solutions is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our client-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesClient Support: Provide timely and...


  • Minneapolis, Minnesota, United States Milestone Technologies, Inc. Full time

    Job Summary:Milestone Technologies, Inc. is seeking a highly skilled Data Center Technician II to join our team. As a key member of our data center operations team, you will be responsible for providing day-to-day support for our data center infrastructure, including server and network hardware installation, cabling, and troubleshooting.Key...


  • Minneapolis, Minnesota, United States Milestone Technologies, Inc. Full time

    Job Summary:Milestone Technologies, Inc. is seeking a highly skilled Data Center Technician II to join our team. As a key member of our data center operations team, you will be responsible for providing day-to-day support for our data center infrastructure, including server and network hardware installation, cabling, and troubleshooting.Key...


  • Minneapolis, Minnesota, United States Aeon Full time

    Organization Background Aeon is a nonprofit developer, owner and manager of quality, affordable homes in the Twin Cities. Since 1986, the award-winning nonprofit has built or renovated 5,900 apartments and townhomes. These homes provide stability to more than 17,000 people each year. At Aeon, we believe everyone deserves a home. But the threat of...


  • Minneapolis, Minnesota, United States Aeon Full time

    Organization Background Aeon is a nonprofit developer, owner and manager of quality, affordable homes in the Twin Cities. Since 1986, the award-winning nonprofit has built or renovated 5,900 apartments and townhomes. These homes provide stability to more than 17,000 people each year. At Aeon, we believe everyone deserves a home. But the threat of...

  • Diet Technician

    4 weeks ago


    Minneapolis, Minnesota, United States Hennepin County Medical Center Full time

    Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical...


  • Minneapolis, Minnesota, United States City of Minneapolis, MN Full time

    **Job Summary**The City of Minneapolis is seeking a highly skilled and experienced Production Technician I to join our team at the Minneapolis Convention Center. As a key member of our technical production team, you will be responsible for setting up and operating lighting, sound, and audiovisual equipment for events and meetings.**Key...

  • Specimen Technician

    2 months ago


    Minneapolis, Minnesota, United States Hennepin County Medical Center Full time

    Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical...


  • Minneapolis, Minnesota, United States University of Minnesota Full time

    Apply for JobJob ID358548LocationTwin CitiesJob FamilySupplemental EmployeeFull/Part TimePart-TimeRegular/TemporaryTemporaryJob Code0001Employee ClassCivil ServiceAdd to Favorite JobsEmail this Job About the JobThe University of Minnesota School of Dentistry is looking for a part-time, on-call Histotechnician to support our Oral Pathology laboratory. The pay...


  • Minneapolis, Minnesota, United States Ebenezer Full time

    About the RoleEbenezer is seeking a highly skilled and experienced Culinary Director to lead our Food and Nutrition Services Department. This key role is responsible for the coordination and management of our culinary operations, ensuring the highest standards of quality, safety, and customer satisfaction.Key ResponsibilitiesLead and inspire a team of...

  • GI Lab Technician

    1 month ago


    Minneapolis, Minnesota, United States Hennepin County Medical Center Full time

    Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical...

  • GI Lab Technician

    2 months ago


    Minneapolis, Minnesota, United States Hennepin County Medical Center Full time

    Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical...


  • Minneapolis, Minnesota, United States Hennepin County Medical Center Full time

    POSITION SUMMARYHennepin County Medical Center is seeking a dedicated Vision Care Technician to join our esteemed Eye Clinic team. This full-time role offers an opportunity to contribute significantly to patient care within our comprehensive eye health services.COMPENSATIONA sign-on bonus of $3,000 is available for candidates without certification, while...


  • Minneapolis, Minnesota, United States Milestone Technologies, Inc. Full time

    About the RoleMilestone Technologies, Inc. is seeking a highly skilled Data Center Operations Specialist to join our expanding production operations team. As a key member of our team, you will play a crucial role in maintaining the operational integrity of our production data centers.Key ResponsibilitiesData Center Domain Management: Ensure the smooth...