Current jobs related to Customer Service Representative | Hotel Reservations Specialist - Franklin - Traveling Teams Inc.

  • Reservations Coordinator

    6 hours ago

    Franklin, Michigan, United States TRAVELING TEAMS Inc Full time

    About the RoleWe are seeking a highly skilled Reservations Specialist to join our team at Traveling TEAMS Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring seamless reservation experiences.ResponsibilitiesAnswer incoming calls to assist with reservations, confirmations,...

  • Reservations Coordinator

    2 days ago

    Franklin, Michigan, United States TRAVELING TEAMS Inc Full time

    About the RoleWe are seeking a highly skilled Reservations Specialist to join our team at Traveling TEAMS Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring seamless reservation experiences.ResponsibilitiesAnswer incoming calls to assist with reservations, confirmations,...

  • Customer Service Representative

    2 weeks ago

    Franklin, North Carolina, United States Enterprise Holdings Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to excel in a dynamic and supportive work environment.Key Responsibilities:Respond to incoming calls from customers, dealerships, insurance companies, and other branches.Provide accurate and timely information and resolution to customer inquiries.Assist with...

  • Guest Service Representative

    2 weeks ago

    Franklin, United States Home2Suites by Hilton Franklin Cool Springs Full time

    Guest Services / Front Desk Representative Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who...

  • Customer Service Representative 2469

    1 month ago

    Franklin, United States The Reserves Network Inc Full time

    Job DescriptionJob DescriptionYour New Organization: Looking to build your career in an exciting industry and a growing world class organization? They are the largest pest control company in the world, and they are looking to add a customer service representative to their team. They pride themselves on being a trusted partner to many of the world's...

  • Customer Service Representative

    1 week ago

    Franklin, United States The Planet Group Full time

    Customer Service Representative Contract 6-12 months (likely to extend if they do well)Pay rate: $21/hourHours- 8:30am-5pmLocation- Onsite daily in Franklin, MA (just off Route 495)Must haves:-Strong verbal and written communication skills-Comfortable making outbound calls to customers-MS Office (including basic Excel)Preferred:-Customer service...

  • Customer Service Representative

    4 weeks ago

    Franklin, United States The Planet Group Full time

    Customer Service Representative Contract 6-12 months (likely to extend if they do well)Pay rate: $21/hourHours- 8:30am-5pmLocation- Onsite daily in Franklin, MA (just off Route 495)Must haves:-Strong verbal and written communication skills-Comfortable making outbound calls to customers-MS Office (including basic Excel)Preferred:-Customer service...

  • Customer Service Representative

    4 weeks ago

    Franklin, United States The Planet Group Full time

    Customer Service Representative Contract 6-12 months (likely to extend if they do well)Pay rate: $21/hourHours- 8:30am-5pmLocation- Onsite daily in Franklin, MA (just off Route 495)Must haves:-Strong verbal and written communication skills-Comfortable making outbound calls to customers-MS Office (including basic Excel)Preferred:-Customer service...

  • Customer Service Representative

    4 weeks ago

    Franklin, United States Arrow Exterminators Full time

    Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience. Our administrative representatives enjoy benefits including: generous...

  • Customer Service Representative

    2 weeks ago

    Franklin, Tennessee, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a skilled and motivated Customer Service Representative to provide exceptional service to our customers and resolve any issues that may arise.Provide top-notch customer service to ensure customer satisfactionResolve customer complaints in a professional and timely mannerWork collaboratively with other team...

  • Customer Service Representative

    4 weeks ago

    Franklin, United States Drake Software Full time

    Responsibilities The Customer Service Representative will be responsible for responding to customer inquiries and providing support through phone, email, and chat channels. The role also involves troubleshooting technical issues with the software and ensuring customer satisfaction by resolving issues and providing accurate information to...

  • Customer Service Representative

    3 months ago

    Franklin, United States Lee Company (TN) Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsFranklin, TN time typeFull time posted onPosted 29 Days Ago job requisition idR-2021-960 **Build What Matters** Recognized locally and nationally as a top workplace, at Lee Company our mission is to create a workplace where all...

  • Customer Service Representative

    2 weeks ago

    Franklin, United States Russell Tobin Full time

    Job Title: Customer Service Representative Location: Franklin, MA 02038 (ON SITE) Job Pay Rate: $19 20.50/hour on W2 Job Type: 12+ Contract role (Possible Temp To Hire) Shift: 1st Shift M-F 7-4pm EST Job Description: The main function of a customer service representative is to interact with customers to provide information in response to inquiries about...

  • Customer Service Representative

    1 month ago

    Franklin, United States Acro Full time

    Job Title: Customer Service Representative Duration: 12 Months Contract (Possibility of Extension) Location: Franklin, MA Pay: $20/hour on w2 basis without benefits Job Summary: The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and...

  • Customer Service Representative

    2 months ago

    Franklin, United States Tandym Group Full time

    A services organization in Wisconsin is looking to fill an immediate need with the addition of a new Customer Service Representative to their staff. Responsibilities: The Customer Service Representative will: Provide pricing and delivery information Perform customer verifications and set up new customer accounts Receive, process and verify accuracy of...

  • Customer Services Representative

    1 month ago

    Franklin, United States Russell Tobin Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeLocation: Franklin, MA 02038 (ON SITE)Job Pay Rate: $19 – 20.50/hour on W2Job Type: 12+ Contract role (Possible Temp To Hire)Shift: 1st Shift M-F 7-4pm ESTJob Description:The main function of a customer service representative is to interact with customers to provide information in...

  • Customer Service Representative

    2 weeks ago

    Franklin, United States Russell Tobin Full time

    Job Title: Customer Service RepresentativeLocation: Franklin, MA 02038 (ON SITE)Job Pay Rate: $19 – 20.50/hour on W2Job Type: 12+ Contract role (Possible Temp To Hire)Shift: 1st Shift M-F 7-4pm ESTJob Description:The main function of a customer service representative is to interact with customers to provide information in response to inquiries about...

  • Customer Service Representative/Inside Sales Specialist

    7 days ago

    Franklin Park, United States Valmont Industries Full time

    Job Summary:This position reports to the General Manager and has no direct or indirect reports. Minimal travel may be required. As a key member of the Valmont Industries team, the Customer Service Representative/ Inside Sales Specialist is the focus of the Company's internal and external communications regarding all customer-facing activities. This role is...

  • Customer Service Representative

    2 days ago

    Franklin, Massachusetts, United States Tegra Medical Full time

    {"Role and Responsibilities": "Key ResponsibilitiesDevelop and maintain strong relationships with customers to understand their needs and expectations.Communicate effectively with internal teams to ensure timely and accurate information is provided to customers.Process and manage customer orders, including entering purchase orders and providing expected...

  • Customer Service Representative

    4 weeks ago

    Franklin, United States Circle K Stores Inc. Full time

    Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible...

Customer Service Representative | Hotel Reservations Specialist

4 months ago

Franklin, United States Traveling Teams Inc. Full time
Job DescriptionJob Description

The Customer Service Representative | Hotel Reservations Specialist position is responsible for facilitating the hotel room booking process as outlined by Traveling Teams Inc.’s standard operating procedures.

The Customer Service Representative | Hotel Reservations Specialist position is responsible for maintaining the company’s brand image and delivering exceptional customer service.

This full-time, in-office position entails answering inbound customer calls and relaying hotel reservation details effectively and efficiently. The work is primarily independent, but may – at times – require internal team collaboration.

General Responsibilities & Duties:
  • Answer incoming calls to assist with reservations, confirmations, room need requests, and questions.
  • Warmly greet a high volume of calls and perform reservation procedures.
  • Explain hotel details, rates, services, amenities, and other information about the hotels as requested.
  • Sell, process, enter, and confirm room reservations using Traveling Teams selling techniques and strategies.
  • Provide incoming callers with appropriate room assignments and types while up-selling when appropriate.
  • Navigate multiple internal systems to facilitate the reservation of hotel rooms on behalf of customers.
  • Verify payment for stay including incidental costs by obtaining credit information.
  • Assist incoming callers with issues and complaints, with empathy and a focus on guest satisfaction.
  • Perform all daily duties as assigned by Supervisor(s).
Position Required Skills/Abilities:
  • Basic understanding of clerical and administrative procedures.
  • Excellent written and verbal communication skills.
  • Active listening and interpersonal skills.
  • Excellent attention to detail.
  • Ability to solve problems as they arise and maintain confidentiality.
  • Basic computer skills and ability to adapt to new software.
  • Familiarity with customer service expectations.
Preferred Education and Experience:
  • High school diploma or equivalent required.
  • Associate’s degree or higher preferred.
  • 1-2 related years of experience preferred; no experience required.
  • Preferred industry experience includes, but is not limited to, customer service representative, call center agent, front desk agent, receptionist, booking specialist, travel agent, or similar office administrator.
  • Preferred educational background includes, but is not limited to, communications, business administration, hospitality, and/or sports management.
About Traveling Teams Inc:

Over 20 years ago, Traveling Teams Inc. was founded on the simple concept of service. We decided from the beginning that we would only serve youth sports and, now, we are the leading youth sports housing provider in over 600 markets throughout North America and some parts of Canada. We have forged lasting relationships with all major national hotel brands, CVBs, event holders, and sports commissions. Through these relationships, we have proven successful in managing the volume and prestige of any event. As the Company evolves, we will continue to invest in state-of-the-art technology and always keep remarkable service at the forefront of our vision and model.


customer service representative, call center agent, front desk agent, receptionist, booking specialist, travel agent, sports manager, event planner, or similar office administrator.

customer service representative, call center agent, front desk agent, receptionist, booking specialist, travel agent, sports manager, event planner, or similar office administrator.

customer service representative, call center agent, front desk agent, receptionist, booking specialist, travel agent, sports manager, event planner, or similar office administrator.


Monday - Friday, 9:00 a.m. - 6:00 p.m. (mandatory, in-office)
Saturdays, 10:00 a.m. - 4:00 p.m. (optional, work-from-home)
Sundays, 2:00 p.m. - 8:00 p.m. (optional, work-from-home)
40 hours/week