![Russell Tobin](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 weeks ago
Job Title: Customer Service Representative
Location: Franklin, MA 02038 (ON SITE)
Job Pay Rate: $19 – 20.50/hour on W2
Job Type: 12+ Contract role (Possible Temp To Hire)
Shift: 1st Shift M-F 7-4pm EST
Job Description:
The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
A typical customer service representative is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed.
Customer service agents may be inbound, outbound or a combination of both.
Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
Ability to work independently and manage one’s time.
Ability to accurately document and record customer/client information.
Previous experience with computer applications, such as Microsoft Word and PowerPoint.
High school diploma or GED preferred.
2-4 years customer service-related experience required.
Need to have: Google Sheets/Excel (beginner skills), basic computer knowledge, and familiarity with the basic Microsoft Suite.
Will need to be comfortable answering phones and have good customer service skills with external contacts.
Job involves data entry and possibly picking orders as well if not busy (nothing too large)
“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”
-
Customer Service Representative
2 weeks ago
Franklin, United States Acro Service Corp Full timeJob Title: Customer Service RepresentativeDuration: 12 Months Contract (Possibility of Extension)Location: Franklin, MAPay: $20/hour on w2 basis without benefitsJob Summary:The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve...
-
Customer Service Representative
3 weeks ago
Franklin, United States Acro Service Corp Full timeJob Title : Customer Service RepresentativeDuration : 06 months(Possibility of Extension)Location : Franklin, MAPayrate: $20/hr on w2 without any benefitsSummary:The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints....
-
Customer Service Representative
2 weeks ago
Franklin, United States Acro Service Corp Full timeJob Title: Customer Service RepresentativeDuration: 12 Months Contract (With Possibility of Extension)Location:Franklin, MA 02038, (Onsite)Pay: $18-$20.5/hr on W2 without any benefits Chance of extension and going perm, but not guaranteed. *Looking for Local US Citizen only*Job Description:The main function of a customer service representative is to interact...
-
Customer Service Representative
3 weeks ago
Franklin, United States Acro Service Corp Full timeSummary:The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service representative is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed....
-
Customer Service Representative
4 weeks ago
Franklin, United States Circle K Stores, Inc. Full timeStore 4707270: 901 Center Street, Franklin, New Hampshire 03235 Availability - Shift/ Days Part time Day Shift - Evenings Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire Customer Service Representative, Customer Service, Representative, Retail, Service
-
Customer Service Representative
1 week ago
Franklin, United States XPO Full timeWhat you’ll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualifications: Transportation experience Excellent...
-
Customer Services Representative
4 days ago
Franklin, United States Russell Tobin Full timeJob DescriptionJob DescriptionJob Title: Customer Service RepresentativeLocation: Franklin, MA 02038 (ON SITE)Job Pay Rate: $19 – 20.50/hour on W2Job Type: 12+ Contract role (Possible Temp To Hire)Shift: 1st Shift M-F 7-4pm EST Job Description:The main function of a customer service representative is to interact with customers to provide information in...
-
Customer Service Representative
1 week ago
Franklin, United States XPO Full timeWhat you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications:Transportation experienceExcellent...
-
CUSTOMER SERVICE REPRESENTATIVE
4 weeks ago
Franklin, United States Family Dollar Full timeFamily Dollar - 812 W HIGHWAY 79 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...
-
CUSTOMER SERVICE REPRESENTATIVE
4 weeks ago
Franklin, United States Family Dollar Full timeFamily Dollar - 1814-A MAIN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...
-
CUSTOMER SERVICE REPRESENTATIVE
3 weeks ago
Franklin, United States Family Dollar Full timeFamily Dollar - 880 CENTRAL ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...
-
CUSTOMER SERVICE REPRESENTATIVE
4 weeks ago
Franklin, United States Family Dollar Full timeFamily Dollar - US HWY 91 & LEGACY DR [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...
-
CUSTOMER SERVICE REPRESENTATIVE
4 weeks ago
Franklin, United States Family Dollar Full timeFamily Dollar - COUNTRY PLZ-291 E COURT SQ [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...
-
Customer Service Representative
2 weeks ago
Franklin, United States Circle K Full timeCircle K - 1825 Franklin Pkwy [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...
-
Customer Service Representative
3 weeks ago
Franklin, NH, United States Circle K Stores, Inc. Full timeStore 4707270: 901 Center Street, Franklin, New Hampshire 03235 Availability - Shift/ Days Part time Day Shift - Evenings Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire Customer Service Representative, Customer Service, Representative, Retail, Service Circle K Stores, Inc.
-
Customer Service Representative
2 days ago
Franklin, Tennessee, United States Burlington Stores Full timeCustomer Service Role:We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Burlington Stores, Inc. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.Main Responsibilities:Respond to...
-
Customer Service Representative
5 days ago
Franklin, United States Pride Health Full timeJob DescriptionJob DescriptionThe main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service representative is responsible for determining the client’s issue, offer possible solutions or...
-
Customer Service Representative
7 days ago
Franklin, United States Capital Credit Inc Full timeJob Description Job Description We are seeking a Customer Service Representative to join our team!You will be responsible forhelpingcustomers by providing product and service information and resolvingtechnical issues. Responsibilities: Handle customer inquiries and complaints Provideinformation about the products and services Troubleshoot and resolveproduct...
-
Customer Service Representative
3 weeks ago
Franklin, United States Compunnel Full timeJob SummaryThe Customer Service Representative will engage with customers to provide information, resolve inquiries related to products and services, and address complaints. This role requires identifying client issues, offering solutions, and following up as needed. Customer service may involve inbound, outbound, or a combination of interactions.Key...
-
Customer Service Representative
1 day ago
Franklin, Tennessee, United States Walmart Full timeAbout the Role:">This position offers a fantastic opportunity to work in a dynamic and supportive environment, providing exceptional customer service and ensuring the café remains clean and organized.">You will be responsible for sweeping, cleaning, and maintaining the café area, as well as preparing food according to item specifications.">We take pride in...