Office/Customer Relations Representative
2 weeks ago
We are seeking an Office/Customer Relations Representative to join our team You will be responsible for helping customers by providing project information , service information and resolving technical issues. Along with assisting owner with quotes, billing and budgets.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the projects and services
- Troubleshoot and resolve project issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Asist customers on colors, styles and items needed for their project.
- Asist owner with quotes billing ,and project needs such as ordering and scheduling.
Qualifications:
- Previous experience in customer service, sales, or construction
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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