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Customer service and Dispatch assistant

2 months ago

Glendale, United States 500move.com Full time
Job DescriptionJob Description

We are seeking a Customer Service And Dispatch Assistant to join our team You will be responsible for helping customers by providing service information and follow-up on deliveries along with information input into operation software.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about pick-up and delivery services
  • Troubleshoot and resolve issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving service.

​Qualifications:

  • Previous experience in customer service, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionA local and long-distance moving company with working systems, looking for a part-time person to work in the office for around 25 hours a week to do all that is described above. Paying $22 an hour on a weekly basis. Plus $50 a week for extra hours, if needed..Company DescriptionA local and long-distance moving company with working systems, looking for a part-time person to work in the office for around 25 hours a week to do all that is described above. Paying $22 an hour on a weekly basis. Plus $50 a week for extra hours, if needed..