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Delivery Dispatch Route Coordinator
2 months ago
Delivery Dispatch Route Coordinator - Home Medical Equipment HME/DME Supplies
We are looking for a problem-solving and high-organized dispatcher to join our team. You're a multitasker, acting as the first point of contact for customer requests, while also arranging the scheduling, reporting, and communication for service calls. You’ll communicate with field teams and customers using messaging apps, email, two-way radios, and telephones. The ideal candidate has basic computer skills and is comfortable preparing daily work orders and schedules for the field team. Ready to join our growing company? Start your application today
Compensation:19.5 - 23.50 hourly
Responsibilities:- Prepare documents for dispatch
- Communicate with customers and field teams about service details and special requests
- Arrange service calls with customers and field team
- Plot and shift service calls when necessary
- Monitor service calls and arrival times
- Document service schedules and customer complaints
- Experience working with people under stressful and dynamic conditions
- Exceptional communication, customer service, organizational, and interpersonal skills
- Strong knowledge of customer interface and interaction
- We prefer applicants with 1+ years of experience as a service dispatcher
ComfortCare Pharmacy & Medical Products is a full-service Pharmacy, Durable Medical Equipment, Medical Supply, and Hearing Aids company serving the greater Los Angeles area. With over 35 years of experience, our friendly and knowledgeable pharmacists, audiologists, rehab specialists, customer service staff and delivery technicians will go the extra mile to make sure that you and your caregivers are consulted for:
- Durable Medical Equipment (DME)
- Medical Supplies
- Prescription Medication
- Hearing Aids and Evaluations
ComfortCare Pharmacy & Medical Products strives to make a positive difference in the lives of Patients. We achieve this through active participation with all healthcare providers involved in the care of our patients (physicians nurses, hospitals, and therapists).
