Office Administrative Support
3 weeks ago
We are seeking to fill an Office Administrative Support role that will oversee all administrative aspects of the Phoenix AZ Office. In addition, this this role works collectively with agents and supports the teams’ efforts in achieving customer satisfaction, revenue generation, and achieving long-term goals in line with company vision and values
Responsibilities:
- Answer inbound telephone calls
- Make outbound telephone calls
- Plan and schedule appointments and events
- Draft correspondences and other formal documents
- Utilize company CRM system for required recordkeeping
- Greet and assist members in person and over the phone
- Handles agents’ concerns over the phone, by e-mail or in person
- Assists in office inventory by ordering marketing materials, supplies or services
- Develops relationships with agents to assist them in any sales issues or concerns
- Serve as a key company liaison with all agents and key departments within the company and Health Plan carriers
- Performs other duties as assigned
Qualifications:
- Tech-Savvy
- Proficiency in Microsoft Office
- Previous experience in an office setting
- Ability to prioritize and multitask
- Excellent written and verbal communication skills
- Strong attention to detail
- Strong organizational skills
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