Customer Support Representative

3 weeks ago


South Jordan, United States Russell Tobin Full time $20 - $21
Job DescriptionJob Description

Job title: Customer Support Representative

Location: South Jordan, UT

Duration: 6+ months

Pay range: $20 to $21.99/hour

 

Position Description:

  • Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client accounts.
  • Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
  • Functional support areas include client Cash Management products and services, client Online (client website) and Mobile app, and general account or financial related inquiries.
  • Successful applicants will be highly professional, career driven, and committed to World-Class Service.
  • Ability to contribute in a fast paced, team-oriented environment.
  • Aptitude to multi-task and adjust quickly to change in a busy financial service center.

Preference for 1 of the following criteria:

  • College Degree
  • Previous contact center experience

Benefits Disclosure:

·         “Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”



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