Customer Service Representative

4 weeks ago


South Jordan, United States Pritika Singh-District Office Full time
Job DescriptionJob Description

Dont wait, take the next step in your career today

Pritika Singh-District Office in SOUTH JORDAN, Utah, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in the insurance industry? No problem This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know.

Are you an Experienced CSR? Incredible You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired.

Apply now to join our team and our commitment to customer satisfaction and success.


Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Paid Holidays


Responsibilities

As a Customer Service Representative you will work directly with existing clients by:

  • Answering incoming phone calls
  • Returning text messages (on a desktop application)
  • Responding to emails
  • Making policy changes (adding/removing cars, adding/removing drivers)
  • Taking payments for policies
  • Sending evidence of insurance to banks and credit union

Requirements
  • Property & Casualty Insurance licenses, Required.

-If not licensed, must be willing to obtain one

  • Must be personable and possess good communication skills.
  • Must be proficient in Microsoft Office and be able to type at least 30 wpm.
  • Experience in insurance is great, but not mandatory.
  • You will work one-on-one with the agent and another customer service rep to receive all required training.


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