Technical Support

4 weeks ago


Vernon, United States Tile Tech Pavers Full time
Job DescriptionJob Description

For over 25 years, Tile Tech has been a leading and growing manufacturer and distributor of construction and building products, serving clients across the United States and Canada. Headquartered in the vibrant Vernon/Downtown LA area, we operate distribution warehouses throughout the US.

Position: Technical Support - With Construction/Architectural Experience

Job Description: We are seeking a motivated and competent individual to join our dynamic team. The successful candidate will thrive in a collaborative environment, possess exceptional interpersonal skills, exhibit self-initiative, maintain a positive attitude, and excel under pressure.

Responsibilities:

  • Able to assist Customers with Technical information of products,installation and estimating.
  • Experience in Construction Estimating and/or Construction Management preferred.
  • Proficiency in Blue Beam software required.
  • Perform plan takeoffs, create proposals, and coordinate with internal staff (sales, logistics, accounting) throughout the sales cycle.
  • Provide marketing materials, data sheets, and samples to clients and representatives as needed.
  • Manage the entire sales process from quoting to delivery, ensuring client satisfaction.
  • Resolve issues promptly to ensure smooth sales operations and client satisfaction.
  • Handle a high volume of incoming calls and emails.

Qualifications:

  • Organized, punctual, consistent, and reliable self-starter who thrives in both structured and busy environments.
  • Inside sales and/or estimating experience mandatory.
  • Experience in the construction and/or architectural field.
  • Ability to read, understand, and analyze architectural drawings, specifications, and construction documents.
  • Proficient in current estimating/take-off software programs such as Blue Beam, PlanSwift, ProCore, MeasureSquare, and Autodesk Takeoff.
  • Strong mathematical skills for evaluating material quantities and associated costs, including change orders and pricing.
  • Highly motivated individual capable of managing multiple tasks under pressure.
  • Excellent written and verbal communication skills with meticulous attention to detail.

Additional Requirements:

  • Experience with Sage/Peachtree, Quickbooks, or similar accounting/invoicing software preferred.
  • Familiarity with CRM software is advantageous.
  • Proficiency in Microsoft Excel, Word, and Adobe Acrobat Pro.
  • Experience with take-off software programs such as Blue Beam, PlanSwift, ProCore, MeasureSquare, and Autodesk Takeoff is desirable.

Compensation:

  • Starting pay: $28.00 - $33.50 per hour (Negotiable, Depending on Experience)
  • Full-time position

Benefits:

  • 401(k)
  • Bonus opportunities

Schedule:

  • 8-hour shift, Monday to Friday

Education and Experience:

  • High school diploma or equivalent (Required)
  • Bluebeam or Take-off Software: 4 years (Required)
  • Sage/Peachtree: 4 years (Required)
  • Customer Service: 4 years (Required)
  • Microsoft Office: 4 years (Required)
  • Construction/Architectural Experience: 4 years (Required)

Work Location: In-person

Company DescriptionWe are leading construction and building materials manufacturer.Company DescriptionWe are leading construction and building materials manufacturer.

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