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Medical Assistant Float

4 months ago

Houston, United States Cardiology Associates Full time
Job DescriptionJob Description

Medical Assistan/Front Office Floater

A floater position is now available for a medical practice in the Texas Medical Center. We need someone who is a great team player, a hard worker, and someone who can be an integral part of our practice. This position will rotate between the front desk and back office.

Front Desk Duties 

  • Arrives on time to open clinic
  • Greet patients and visitors in person or on the telephone; answering or referring high call volume.
  • Schedule's patient appointments, works on scan/fax boxes and can multi-task
  • Promptly obtains insurance referrals before patients' appointments
  • Promptly verifies insurance and obtains precertification for testing
  • Ensures availability of treatment information by filing and retrieving patient records
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information
  • Performs courtesy reminder phone calls 1-3 days before a patient visit for all patients on schedule; verifies insurance/demographic info as needed
  • Protects patients' rights by maintaining confidentiality of personal and financial information
  • Answers phone calls 

Back Office Duties 

  • Familiarizes self with patients’ charts for the day’s visits.
  • Ensures that all equipment in exam room is clean and properly set up prior to each patient encounter.
  • Places the patients in the examination room ensuring they are as comfortable as possible.
  • Takes accurate patient histories and physical exam information when needed.
  • Obtains vital signs and chief complaints; documents the information in the patient’s chart.
  • Screens telephone calls for the physicians. Takes accurate clinical messages within the limits of his/her knowledge and practice policy. Documents telephone calls accurately in our EMR system.
  • Takes calls from the pharmacist. Calls in prescriptions and prescription refills accurately to pharmacy as directed by the physicians and documents accurately in the medical record. Completes medication prior authorizations.
  • Place patient holter monitors and event monitors. Explains policies and procedures to patient. Track monitors on spreadsheet and follows up for the return of monitors.
  • Cleans and restocks exam rooms for the next day’s use.
  • Maintains lab area and sterilizes equipment.
  • Ensures that reports from diagnostic tests are ordered and have been received.
  • Prepares all diagnostic reports for availability to physicians. Ensures they are screened and initialed, prior to filing in our EMR.
  • Assist in maintaining all clinical equipment to include sterilizing, if applicable. Evaluates all equipment for damage and reports to the Practice Manager & Physicians
  • Communicates with patients as needed via phone, fax, mail, and email.
  • Maintains strict confidentiality.
  • Performs other related clinical duties as required.
  • Assists in other areas of the office as needed.
  • Prepares patients for EKGs, and performs EKGs as needed.
  • Documents in electronic chart in accordance with MACRA.
  • Answers phone calls 

Medical specialties:

  • Cardiology

Schedule:

  • 8 hour shift
  • Monday to Friday

 

Ability to commute/relocate:

  • Houston, TX 77030: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Preferred)

License/Certification:

  • BLS Certification (Preferred)
  • Certified Medical Assistant (Preferred)

 

Work Location: In person