Sales Operations Administrator, Digital Imaging Products

4 weeks ago

Melville, United States Executive Alliance Full time
Job DescriptionJob Description

Executive Alliance is pleased to represent our client who is a global leader in digital imaging for digital optics, consumer electronics and medical devices products.

They are seeking a Sales Operations Administrator working on a hybrid schedule (3 days on-premise; 2 days remote) out of their North American HQ in Melville, Suffolk County, Long Island, N.Y.

NOTE: This is a hybrid role with 3 days of presence at the company’s in Melville, Long Island, N.Y.



Executive Alliance is pleased to represent our client who is a global leader in digital imaging for digital optics, consumer electronics and medical devices products.

They are seeking a Sales Operations Administrator working on a hybrid schedule (3 days on-premise; 2 days remote) out of their North American HQ in Melville, Suffolk County, Long Island, N.Y.

NOTE: This is a hybrid role with 3 days of presence at the company’s in Melville, Long Island, N.Y.


Only candidates accessible or willing to relocate to the greater New York metropolitan or Long Island area will be considered.

NO C2C’s, third-party or International candidates, please.

Overview

The ideal Sales Operations Administrator will support the company's Sales Department in all aspects of administration and reporting. Provide support in a timely manner to field sales

force and dealer organizations, particularly for product flow and sales reporting. Administrate all aspects of the order process from an orders arrival all the way through to delivery including collaborating with credit, operations, warehouse

personnel and freight forwarders as required.

KEY AREAS OF RESPONSIBILITY:

  • Administrate and manage all aspects of direct order processing. This includes but is not limited to creation of new customer accounts, preparing orders for order entry, obtaining and reviewing appropriate customer quotes, follow-up of orders in-house for timely delivery, assisting with A/R issues as required, and reporting.
  • Provide timely customer support and answer incoming calls and emails from customers and sales representatives.
  • Maintain sales order files electronically.
  • Maintain support on product delivery and changes, pricing and customer service.
  • Provide timely and effective pertinent product and sales assistance as required.
  • Assist in administration of product promotions and special sales programs as required.
  • Direct customer service questions outside of assigned regional calls regarding order status, technical help and product availability.
  • Support sales representatives with product, paperwork, questions, delivery, problems.
  • Complete and process forms for buyer/purchasing setting up NII as a vendor.
  • Discuss and assist in resolving issues of purchase orders or invoices to sales representatives and customers.
  • Receive and process RFCS’s and RMA’s.
  • Research and resolve discrepancies in invoices, orders, and product numbers.
  • Check all orders to verify pricing, discounts, and other order requirements prior to order entry.
  • Release orders as required.
  • Maintain SAP account details in CRM (SFDC).
  • Field all customer inquiries regardless of channel (e.g., phone, email) and handle appropriately.
  • Route requests for technical support to the appropriate product or technical managers.
  • Prepare periodic reports and distribute documentation accordingly.
  • Work with the Credit Department to resolve customer payment issues
  • Collaborate with multiple departments (credit, product management, procurement, warehousing, and sales) to ensure orders are processed accurately and within order and shipping guidelines.


ANCILLARY RESPONSIBILITIES:

  • Maintain digital database system for all orders processed.
  • All other duties as required or needed.

KNOWLEDGE, SKILLS & ABILITIES:

  • High School Diploma or equivalent
  • Associate degree preferred but not required.
  • Minimum 2 + years’ administrative experience, preferably in sales and/or marketing environment preferred
  • Demonstrated working knowledge of MS Office applications (Word, Excel, Outlook)
  • 3 + years’ experience with SAP required
  • Experience with Salesforce, highly preferred.
  • General understanding of microscope preferred, but not required.
  • Strong administrative skills
  • Excellent verbal and written communication skills
  • Strong time management and organizational skills
  • Ability to analyze information and apply the best solution to complete the order and or resolve a problem.
  • Ability to apply general rules to specific problems to produce answers that make sense.
  • Ability to read and understand information and ideas presented in writing.
  • Ability to work at the main office headquarters at minimum four days per week.
  • Ability to work under pressure and accomplish objectives with strict deadlines.
  • Ability to work independently in challenging situations (time constraints, etc.).
  • Ability to sit and stand for long periods of time.
  • Ability to develop constructive and cooperative working relationships with others in a team environment and maintain
  • them over time.
  • Ability to work outside of regularly scheduled work hours as needed.

WORK CONDITIONS

  • Office environment located at Company facilities.
  • Utilize Company laptops and monitors to complete essential and ancillary responsibilities.
  • Sitting and/or standing for long hours viewing computer monitors
  • Daily communications with sales specialists, peers and supervisors via face-to-face interactions, phone and remote
  • Establishing interpersonal relationships across the organization and with Company vendors

#IND2 #ZR

Company DescriptionGLOBAL stable instrument manufacturer used by multiple different industries.Company DescriptionGLOBAL stable instrument manufacturer used by multiple different industries.

  • Sales Administrator

    2 weeks ago

    Melville, United States Nikon Instruments Full time

    OVERALL RESPONSIBILITY: Support Sales Department in all aspects of administration and reporting. Provide support in a timely manner to field sales force and dealer organizations, particularly for product flow and sales reporting. Administrate all aspects of the order process from an orders arrival all the way through to delivery including collaborating with...

  • Sales Administration Assistant

    3 weeks ago

    Melville, United States Corporate Hiring Solutions Full time $60,000 - $65,000

    Job DescriptionJob DescriptionWell known consumer products company based in Melville is seeking a Sales Administrative Assistant to work in a hybrid role, 3 days in the office, 2 days remote.Overall Summary:Support Sales Department in all aspects of administration and reporting. Provide support in a timely manner tofield sales force and dealer organizations,...

  • Administrative Operations Leader

    4 days ago

    Melville, New York, United States The Accredited Group Full time

    Job OverviewPosition Summary:We are looking for a detail-oriented and proactive Operations Manager to oversee our administrative functions. In this role, you will be responsible for managing various operational aspects, including accounting, human resources, and IT services, while ensuring that our CRM and sales processes are effectively maintained. Your...

  • Administrative Operations Leader

    4 days ago

    Melville, New York, United States The Accredited Group Full time

    Job OverviewPosition Summary:We are looking for a detail-oriented and proactive Operations Manager to oversee essential administrative functions within our organization. This in-office position will involve managing various operational aspects, including accounting, human resources, and IT services, while ensuring that our CRM and sales processes are...

  • Sales Administrative Asst.

    3 months ago

    Melville, United States Natural Organics Inc Full time

    Job DescriptionJob DescriptionJoin the NaturesPlus Family!For nearly 50 years, NaturesPlus products have been the gold standard in natural vitamins and supplements. Our family of nearly 400 employees is committed to producing the finest, most effective formulations available. Each and every one of our employees embodies the true spirit of NaturesPlus and its...

  • Sales Support Coordinator

    4 days ago

    Melville, New York, United States Corporate Hiring Solutions Full time

    Job OverviewCorporate Hiring Solutions is seeking a dedicated Sales Support Coordinator to enhance our sales operations.Position Summary:The Sales Support Coordinator will play a crucial role in assisting the Sales Department with administrative tasks and reporting functions. This position is designed to provide timely support to the sales team and dealer...

  • Front Desk Administrative Assistant

    1 month ago

    Melville, United States Wilen Full time

    Job DescriptionJob DescriptionAre you a self-motivated, energetic, and friendly team player? Do you thrive in a collaborative fast-paced agency environment? At Wilen, we are looking for Front Desk Administrative Assistant to greet visitors with a welcoming first impression and provide administrative support to our Sales team and the organization.The ideal...

  • Administrative Operations Leader

    3 days ago

    Melville, New York, United States The Accredited Group Full time

    Job DescriptionRole Overview:We are looking for a detail-oriented and proactive Operations Manager to oversee essential administrative functions. This in-office position involves managing various operational tasks, including accounting, human resources, and IT management, while ensuring our CRM and sales pipeline are consistently updated. Your role will be...

  • Sales Admin Assistant

    3 months ago

    Melville, United States Corporate Hiring Solutions Full time

    Job DescriptionJob DescriptionWell known consumer products company based in Melville is seeking a Sales Administrative Assistant to work in a hybrid role, 3 days in the office, 2 days remote.Overall Summary:Support Sales Department in all aspects of administration and reporting. Provide support in a timely manner tofield sales force and dealer organizations,...

  • Sales Operations Manager

    3 months ago

    Melville, United States Natural Organics Inc Full time

    Job DescriptionJob DescriptionJoin the NaturesPlus Family!For over 50 years, NaturesPlus products have been the gold standard in natural vitamins and supplements. Our family of nearly 400 employees is committed to producing the finest, most effective formulations available. Each and every one of our employees embodies the true spirit of NaturesPlus and its...

  • Sales Operations Manager

    2 months ago

    Melville, United States Natural Organics Inc Full time

    Job DescriptionJob DescriptionJoin the NaturesPlus Family!For over 50 years, NaturesPlus products have been the gold standard in natural vitamins and supplements. Our family of nearly 400 employees is committed to producing the finest, most effective formulations available. Each and every one of our employees embodies the true spirit of NaturesPlus and its...

  • Senior Market Sales Representative

    3 days ago

    Melville, New York, United States Senior Market Sales Full time

    Senior Market Sales RepresentativeWe are seeking a highly motivated and results-driven Senior Market Sales Representative to join our team at Senior Market Sales. As a leading provider of Medicare health insurance plans, we offer a unique opportunity to grow your career in a stable and professional environment.This is a fantastic opportunity to leverage your...

  • Senior Manager, Tax

    1 week ago

    Melville, United States Executive Alliance Full time

    Job DescriptionJob DescriptionExecutive Alliance is pleased to represent our client who are a globally renowned digital optics solutions manufacturer and distributor of medical ultrasound, consumer imaging and sports optics products.They are seeking a Senior Manager of Tax to work out on a hybrid schedule (3 days on premise; 2 days remote) of their Melville,...

  • Senior Manager, Tax

    2 weeks ago

    Melville, United States Executive Alliance Full time

    Job DescriptionJob DescriptionExecutive Alliance is pleased to represent our client who are a globally renowned digital optics solutions manufacturer and distributor of medical ultrasound, consumer imaging and sports optics products.They are seeking a Senior Manager of Tax to work out on a hybrid schedule (3 days on premise; 2 days remote) of their Melville,...

  • Associate General Manager, Tax

    2 weeks ago

    Melville, United States Executive Alliance Full time

    Job DescriptionJob DescriptionExecutive Alliance is pleased to represent our client who are a globally renowned digital optics solutions manufacturer and distributor of medical ultrasound, consumer imaging and sports optics products.They are seeking an Associate General Manager of Tax to work out on a hybrid schedule (3 days on premise; 2 days remote) of...

  • Associate General Manager, Tax

    3 weeks ago

    Melville, United States Executive Alliance Full time

    Job DescriptionJob DescriptionExecutive Alliance is pleased to represent our client who are a globally renowned digital optics solutions manufacturer and distributor of medical ultrasound, consumer imaging and sports optics products.They are seeking an Associate General Manager of Tax to work out on a hybrid schedule (3 days on premise; 2 days remote) of...

  • Sr. Product Manager

    3 weeks ago

    Melville, New York, United States MSC Industrial Supply Co. Full time

    Build a better career with MSC.Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and...

  • Operations Manager

    21 hours ago

    Melville, New York, United States The Accredited Group Full time

    Job Summary:The Accredited Group is seeking a highly skilled and experienced Administrative Director to oversee various administrative functions, manage accounting, human resources, and IT operations, and ensure the accuracy and up-to-date status of our CRM and sales pipeline.Key Responsibilities:Administrative Support:Develop and implement organizational...

  • Administrative Coordinator

    3 days ago

    Melville, New York, United States Grand Concierge LLC Full time

    Job OverviewGrand Concierge LLC is seeking a highly organized and detail-oriented Administrative Assistant to provide exceptional support to our office employees. As a key member of our team, you will play a vital role in ensuring the smooth operation of our daily activities.Key ResponsibilitiesAdministrative Support: Provide administrative assistance to our...

  • Bilingual Sales Administrator

    2 months ago

    Melville, New York, United States TEKsystems Full time

    Job Description Handles all customer related requests, including the most complex; professionally, efficiently, and accurately. Effectively works with other departments to ensure customer satisfaction and to resolve order issues and accommodate unique requirements. Processes all orders to completion. Retrieves reviews and allocates inventory to large...