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Outlook Scheduling Coordinator

2 months ago


East Hanover, United States Sky Systems, Inc. Full time
Job DescriptionJob Description

Job Title: Outlook Scheduling Coordinator (Internal Meetings & Events)

Job Type and Location: 12 Months Contract to Permanent role (Fulltime) || 100% Onsite || East Hanover, NJ

 

Summary: We seek a highly organized and customer service-oriented Outlook Scheduling Coordinator (Internal Meetings & Events). The ideal candidate will have a corporate and administrative background, be proficient with Microsoft Office Suite, and have experience with ServiceNow, SharePoint, and Customer Service/Service Delivery.

 

Key Responsibilities:

  • Meeting and Event Support: Manage scheduling services for the Meeting and Events Team, and the Collaboration and Conference Team.
  • Room Booking: Search for available meeting rooms across all locations and manage to rebook as required.
  • Stay well-versed and up to date on the inventory and capabilities of meeting rooms and spaces throughout the estate
  • Client Interaction: Maintain a high level of professionalism when interacting with internal and external clients.
  • Data Management: Perform timely and professional data entry of conference information, update room profiles as needed, and manage multiple shared mailboxes about scheduling support.
  • Conflict Resolution: Provide coordination management and support for scheduling conflicts, gather pertinent information for client escalations, and management reports.
  • Project Support: Provide support for scheduling and room booking projects, assist in process improvement, and provide guidance and support to end-users responsible for self-service meetings.

Client's Requirements:

  1. Primary Focus:
    • Experience in the hotel industry.
    • Proven ability in booking spaces and managing meeting arrangements using Outlook.
  1. Key Responsibilities:
    • Work on projects related to booking.
    • Handle day-to-day events and ensure appropriate space allocation.
    • Collaborate with customers to meet their space requirements.
  1. Execution:
    • The role involves ensuring the effective execution of booking processes and event management.
    • A focus on the practical execution of booking-related tasks is crucial.
  1. Additional Considerations:
    • Familiarity with hotel management programs is beneficial.
    • Entry-level experience in the industry is acceptable.