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Clinical Customer Service Representative
3 months ago
Immediate Need: We are looking for a customer-oriented service representative. A customer service representative, or CSR, acts as a liaison between patients and their primary care physicians. Ideal candidates are those with prior experience managing communications with doctors' offices and patient follow-up. Clear communication, active listening skills, and a strong command of the English language are critical. Full-time. No Remote work. Paid training is provided.
Responsibilities include;
- timely management of assigned patient records
- accountability daily for the progress of particular accounts
- communicating with both the provider and patient promptly
Work in a professional environment with a rapidly growing company that promotes from within.
Company DescriptionBio-Genetics Laboratory is a CLIA-certified and CAP Accredited laboratory with a 20-year history of operations. We offer a full suite of genetic-based tests. We work on behalf of patients that are interested in understanding their genetic healthcare risk and we work directly with a patient's primary care physician with regard to the ordering of genetic testing.Company DescriptionBio-Genetics Laboratory is a CLIA-certified and CAP Accredited laboratory with a 20-year history of operations. We offer a full suite of genetic-based tests. We work on behalf of patients that are interested in understanding their genetic healthcare risk and we work directly with a patient's primary care physician with regard to the ordering of genetic testing.