Customer Service Representative

23 hours ago


Petersburg, United States ANSWERS IN GENESIS GROUP Full time
Job Title: Customer Service Representative

At Answers in Genesis Group, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This part-time role will play a vital part in creating a positive experience for our callers, handling daily customer orders, inquiries, and complaints in a friendly and efficient manner.

Key Responsibilities:
  • Promote the mission and standards of Answers in Genesis Group.
  • Create a culture environment that embodies our Core Values of SERVE (Serve, Equip, Relate, Value, Engage).
  • Approach all tasks with a second-mile mindset.
  • Prioritize personal integrity in all interactions and assignments.
  • Answer inbound phone calls and assist customers with their orders, describing products and prices.
  • Make outbound calls to return voicemails and encourage product sales.
  • Respond to customer emails in a professional and timely manner.
Requirements:
  • Must agree with and be able to sign our Statement of Faith.
  • Maintains a personal relationship with Jesus Christ.
  • Regularly attends a local Bible-believing church.
  • Aptitude to learn a new database.
  • Knowledge of Answers in Genesis Group, Creation Museum, and Ark Encounter mission, philosophy, values, and objectives.
What We Offer:

As a Customer Service Representative, you will have the opportunity to impact others through a service mindset centered on making an eternal difference. This role provides opportunities for spiritual, personal, and professional development.



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