Current jobs related to Technical Support Specialist - Emporia - Simmons Pet Food Inc

  • Technical Support Specialist

    2 weeks ago

    Emporia, Kansas, United States CLX Gaming Full time

    Job OverviewCybertron is seeking a skilled Technical Support/Customer Advocate Agent to provide exceptional customer service and technical support to our clients. As a key member of our team, you will be responsible for assisting customers with their hardware and software issues, providing technical guidance, and ensuring high levels of customer...

  • Technical Support Specialist

    3 weeks ago

    Emporia, United States CLX Gaming Full time

    Technical Support / Customer Advocate AgentThis is a remote position that allows you to work from the comfort of your own home. At CLX Gaming, we strive to provide top-notch professional and friendly service to our customers. As a Technical Support / Customer Advocate Agent, your primary goal is to assist our customers throughout their entire experience,...

  • Technical Support Specialist

    3 weeks ago

    Emporia, Kansas, United States CLX Gaming Full time

    Technical Support / Customer Advocate AgentThis is a remote position, allowing you to work from the comfort of your own home.Cybertron is seeking a Technical Support / Customer Advocate Agent to provide top-notch professional and friendly service to our customers. Your primary responsibility will be to assist customers throughout their entire experience,...

  • Peer Support Specialist

    3 weeks ago

    Emporia, Kansas, United States CrossWinds Counseling & Wellness Full time

    Job Title: Peer Support SpecialistJoin CrossWinds Counseling & Wellness as a Peer Support Specialist and play a vital role in providing dynamic, culturally sensitive, and high-quality behavioral healthcare to individuals in need.Job Summary:We are seeking a compassionate and experienced Peer Support Specialist to join our team. As a Peer Support Specialist,...

  • Peer Support Specialist

    2 weeks ago

    Emporia, United States CrossWinds Counseling & Wellness Full time

    Job SummaryCrossWinds Counseling & Wellness is seeking a Peer Support Specialist to join our team. As a Peer Support Specialist, you will provide quality peer support services to clients, promoting skills that integrate individuals into the community. You will assist clients in achieving individualized treatment, recovery, and personal growth goals through...

  • Warehouse Support Specialist

    4 weeks ago

    Emporia, Kansas, United States Simmons Foods Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our Utility Crew as a Warehouse Support Specialist. In this role, you will provide support to the facility in various positions, performing tasks as assigned to ensure the smooth operation of our warehouse and grounds.Key ResponsibilitiesPerform various jobs within the...

  • Truck Driver

    1 week ago

    Emporia, Virginia, United States Army National Guard Full time

    Job Title: Truck Driver - Military Support SpecialistAs a Truck Driver in the Army National Guard, you play a vital role in supporting military operations. Your primary responsibility is to transport cargo and supplies, ensuring the Guard's equipment and personnel are always on the move. Key Responsibilities:Operate various wheeled vehicles and equipment...

  • Cargo Transfer Specialist

    7 days ago

    Emporia, United States Simmons Foods, Inc. Full time

    The Salary for this Cargo Transfer Specialist position is estimated to be $65,000 to $80,000 per year, based on the requirements of the job and the location.Job Description:This role is responsible for the transfer of trailers between facilities, yards, and docks using a company vehicle.Essential Position Responsibilities:Operate a truck to transfer or drop...

  • Automation Controls Specialist

    2 weeks ago

    Emporia, United States The J. M. Smucker Company Full time

    Job SummaryWe are seeking a skilled Automation Controls Specialist to join our team at The J. M. Smucker Company. In this role, you will provide automation support to our facility in the electrical, instrumentation, and controls disciplines.You will work with electrical and mechanical maintenance, operations, safety, and QA personnel to help deliver our...

  • Site Environment Specialist

    3 weeks ago

    Emporia, United States Michelin North America Full time

    {"Responsibilities": "As a Site Environment Specialist at Michelin North America, you will be responsible for ensuring compliance with environmental regulations and standards. You will develop and implement environmental policies and programs, monitor and manage waste disposal, pollution control, and resource conservation. You will also liaise with...

  • Site Environment Specialist

    2 weeks ago

    Emporia, Kansas, United States Michelin North America Full time

    Job SummaryMichelin North America is seeking a highly skilled Site Environment Specialist to join our team. As a key member of our environmental team, you will be responsible for ensuring compliance with environmental regulations and standards, developing and implementing environmental policies and programs, and monitoring and managing waste disposal,...

  • Marketing and Public Relations Director

    1 week ago

    Emporia, United States Flint Hills Technical College Full time

    This role plays a critical part in shaping the brand and enhancing outreach through strategic marketing and communication initiatives.The successful candidate will be responsible for managing the college's website and social media, creating and communicating a strategic marketing plan, and overseeing all advertising, marketing, and promotion efforts.Key...

  • Marketing and Public Relations Director

    1 month ago

    Emporia, United States Flint Hills Technical College Full time

    Marketing and Public Relations ManagerFlint Hills Technical College is seeking a highly skilled Marketing and Public Relations Manager to play a critical role in shaping our brand and enhancing our outreach through strategic marketing and communication initiatives.Key Responsibilities:Manage the College's website and social media presence to ensure...

  • Site Environment Specialist

    2 months ago

    Emporia, United States MICHELIN Full time

    Site Environment Specialist Michelin is hiring! - - - - - - - - - - - - KEY EXPECTED ACHIEVEMENTS Ensure compliance with environmental regulations and standards. Develop and implement environmental policies and programs. Monitor and manage waste disposal, pollution control, and resource conservation. Liaise with regulatory agencies, stakeholders,...

  • Practical Nursing Faculty Position

    2 months ago

    Emporia, Kansas, United States Flint Hills Technical College Full time

    Job Summary:Flint Hills Technical College is seeking a dedicated and experienced nursing professional to join our team as a full-time instructor for the Practical Nursing program. As a key member of our faculty, you will play a vital role in shaping the next generation of nursing professionals.Responsibilities:Develop and implement engaging lesson plans to...

  • Customer Service Representative

    1 week ago

    Emporia, Virginia, United States VIMO INC Full time

    Job DetailsJob Location: RemoteEmporia, VA - Emporia , VARemote Type: Fully RemotePosition Type: Full TimeSalary Range: $16.00 HourlyJob Category: Customer ServiceCustomer Service Representative - Health Insurance SpecialistWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at VIMO INC. As a Customer...

  • Family Support Specialist

    1 month ago

    Emporia, United States TFI Family Services Full time

    About the RoleWe are seeking a compassionate and dedicated individual to join our team as a Case Manager. As a Case Manager, you will work closely with children and families to provide support and guidance to help them thrive in their home environments.Key ResponsibilitiesTeach skills such as emotion regulation, healthy relationships, conflict resolution,...

  • Administrative Support Specialist

    2 weeks ago

    Emporia, United States Ace Hardware Full time

    As an Office Assistant at Ace Hardware, you will be responsible for maintaining the smooth operation of our administrative functions. Key responsibilities include:Financial Management: Count and reconcile daily cash, prepare deposits, and ensure accurate financial records.Document Management: Sort, file, and maintain files of A/P vendor invoices, ensuring...

  • Audiology Specialist

    2 months ago

    Emporia, Kansas, United States WS Audiology Americas Full time

    Job OverviewABOUT US:WS Audiology Americas is at the forefront of hearing health innovation. Our commitment is to simplify and enhance the accessibility of hearing care, setting a benchmark in contemporary audiology services. Our dedicated teams are transforming lives by providing clients with seamless access to cutting-edge hearing solutions and exceptional...

  • Information Technology Desktop Support

    3 weeks ago

    Emporia, United States First Brands Group, LLC Full time

    The Onsite Desktop Support Technician will work in a team environment to provide in-depth procedural and technical computer end-user support with the highest level of customer satisfaction. The Desktop Support Technician will support and maintain First Brands Group computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing,...

Technical Support Specialist

3 months ago

Emporia, United States Simmons Pet Food Inc Full time
Job DescriptionJob Description

Purpose of the Position

Ensures proper computer operations so that end users can accomplish organizational tasks. Responsibilities include receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, and require that the individual give hands-on help at the desktop level. Ensures that all technology related office components are working at a functional level.

Essential Position Responsibilities - This is a Salary Non-Exempt position.

Provides end user technical support. Tracks internal customer support; assists users in solving problems; obtains problem resolution feedback. Utilizes an internal corporate helpdesk system to achieve an optimal level of support, in coordination with other IS staff. Provides end user technology related support. May work face to face, via telephone or via remote management software to provide company wide support services.

Stages and deploys new computer systems. Receives new computer systems, installs work related software, and deploys equipment to designated staff members. Follows established computer setup procedures to ensure compliance with all software and security needs.

Provides office relocation assistance. Provides assistance and coordination of technological component installations and upgrades during office relocations or additions. Actively participates in the installation of equipment and data services.

Performs daily backups and setups. Reviews the daily backup logs and ensures backups are complete. Performs periodic testing to ensure all backups are recoverable. Sets up new users on phones. Completes monthly backups on phone systems.

Supports VMWare. Demonstrates a basic understanding of VMWare, navigation and basic maintenance. Assists System Administrators with basic troubleshooting.

Provides second level support assistance. Assists in the maintenance of networking systems such as LAN switches and wireless access points. Assists System Administrators in troubleshooting routine problems and in server maintenance. Escalates problems to the appropriate staff when required.

Keeps up to date on desktop trends. Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations.

Participates as a member of the Team. Participates in the ongoing development, communication and implementation of team concepts, programs and policies; coordinates work to ensure best practices with all team members. Attends appropriate team meetings. As a member of the Team, fosters strong cohesiveness regarding all major issues; e.g., direction, annual plan, budget, policy changes, etc. Accepts responsibility to quickly identify any areas that lack cohesiveness, bringing them to the attention of the team leader and working with the team in a supportive manner to resolve issues and actively look for ways, and reinforce actions needed, to achieve synergy possible within the larger organization.

Simmons Operating systems principles and objectives: Is familiar with Simmons’ established operating systems (e.g. quality, security, office environment, company policies, LEAN); understands the responsibility to maintain familiarity with the systems and this position’s role in support of these systems - including a consideration of the impact of individual actions on the systems and the responsibility to communicate concerns and improvement ideas.

Performs other duties as necessary in support of business objectives: This position description is intended to guide the activities of the person in this position and is not intended to limit the thinking and creativity of the person as to the work of this function nor is it intended that this describe all the work that may be required of the person in this position.

Physical Activities: Moving about, climbing in a properly safe environment, maneuvering in tight spaces (i.e. maintaining or retrieving computer equipment in attic). Lifting and carrying equipment such as desktop PC and monitors. Enters and locates information on a computer. Visually verifies information, often in small print. Communicates with Customers, Vendors, or Employees via telephone, in person, and/or electronic mail. May present information to small or large groups.

Personal Protective Equipment (PPE): As required by visiting facility.

Travel: One to two offsite classes per year. Regular travel by car to supported sites.

Technical Experience: Preference for 2 years experience in a related field. Knowledge of basic computer hardware, Microsoft Office, ERP systems and Help Desk Systems. Experience troubleshooting PCs and basic network devices. Demonstrated strong understanding of personal computer workstations, desktop operating systems including Windows, MAC and Linux, and technologies to be able to install software safely and effectively in a network environment. Extensive application support experience. Track-It experience preferred. Demonstrated strong communication and interpersonal skills in order to work with internal and external contacts at various levels.

Industry Experience: Preference for manufacturing or food processing organization.

Minimum Education: High School Diploma or equivalent.

Preferred Education: Associate’s Degree in Information Technology/Computer Science or technical related field and/or equivalent work experience. A+ or MCP certifications are a plus.