Customer Service Representative
2 weeks ago
Job Location: Remote
Emporia, VA - Emporia , VA
Remote Type: Fully Remote
Position Type: Full Time
Salary Range: $16.00 Hourly
Job Category: Customer Service
Customer Service Representative - Health Insurance Specialist
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at VIMO INC. As a Customer Service Representative, you will be responsible for delivering an exceptional customer experience and providing technical support to our clients.
Key Responsibilities:
- Inbound/Outbound Calls
- Deliver the highest level of customer service experience consistently
- Manage customer accounts and provide technical support
- Application Data Entry
- Online chat inquiries as assigned
- Interpret and follow defined procedures and policies
- Creative problem-solving skills
- Flexibility and adaptability to changing projects and updates
- Time and task management (multitasking and task prioritization)
- Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
- Adhere to regulated guidelines for communications via all channels
Requirements:
- Moderate to Advanced computer skills
- High level of comfort learning new technology
- High level of professionalism
- Excellent verbal and written communication skills
- Comfortable working from home
- Self-motivated and success-driven
What We Offer:
- Paid Training
- Full-Time, Seasonal temp-to-permanent roles
- Performance and attendance-based incentives, in addition to the base pay
- The convenience of working from home
- Collaborative and supportive team environment
- 401K Match
- Individual Coverage HRA (ICHRA)
- Paid time off (PTO)
Preferred Experience:
- Previous experience in customer support or technical support role
- Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
- Previous experience in a Call Center
- Familiarity with CRM systems and practices
- Spanish Bilingual, a plus
About VIMO INC:
VIMO INC is a leading provider of health insurance solutions. We are committed to building a positive and supportive work environment that allows our employees to grow and thrive.
Why Work with Us:
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
-
Customer Service Representative
3 weeks ago
Emporia, Virginia, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAt Domino's Pizza LLC, we're looking for a talented Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake...
-
Customer Service Representative
3 weeks ago
Emporia, Virginia, United States VIMO INC Full timeJob Title: Remote Customer Service RepresentativeAt VIMO INC, we are seeking a highly skilled and dedicated Remote Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and providing technical support to our clients.Key Responsibilities:Manage...
-
Customer Service Ambassador
3 weeks ago
Emporia, Virginia, United States Family Dollar Full timeCustomer Service RepresentativeAt Family Dollar, we're committed to providing exceptional customer service. As a Customer Service Representative, you'll play a vital role in ensuring our customers have a positive shopping experience.Key Responsibilities:Provide personalized service to customers, answering questions and resolving issues in a timely and...
-
Customer Service Ambassador
2 weeks ago
Emporia, Virginia, United States Family Dollar Full timeCustomer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include:Main Responsibilities:Providing top-notch service to customers, ensuring their needs are met and exceeded.Greeting customers and assisting them in selecting...
-
Player Services Representative
3 weeks ago
Emporia, Virginia, United States Colonial Downs + Rosie's Gaming Emporium Full timeJob SummaryWe are seeking a highly skilled and customer-focused Player Services Representative to join our team at Colonial Downs + Rosie's Gaming Emporium. As a key member of our team, you will be responsible for providing exceptional guest service, handling transactions, and maintaining a secure and welcoming environment for our patrons.Key...
-
Player Services Representative
3 weeks ago
Emporia, Virginia, United States Colonial Downs + Rosie's Gaming Emporium Full timeJob SummaryWe are seeking a highly skilled and customer-focused Player Services Representative to join our team at Colonial Downs + Rosie's Gaming Emporium. As a key member of our team, you will be responsible for providing exceptional guest service, managing player interactions, and ensuring a seamless gaming experience.Key ResponsibilitiesProvide...
-
Sales Associate Representative
3 weeks ago
Emporia, Virginia, United States Hibbet Sports Full timeAbout Hibbett SportsHibbett Sports is a leading retailer of sports apparel and equipment. We're committed to providing our customers with an exceptional shopping experience.Job SummaryWe're seeking a Sales Associate to join our team at Hibbett Sports. As a Sales Associate, you will be responsible for providing outstanding customer service, promoting sales,...
-
Patient Access Representative
2 weeks ago
Emporia, Virginia, United States Ensemble Health Partners Full timeJob Summary:Ensemble Health Partners is seeking a skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a critical role in ensuring the smooth operation of our revenue cycle management solutions. Your primary responsibility will be to perform admitting duties for all patients admitted for services at the hospital,...
-
Retail Merchandiser
3 weeks ago
Emporia, Virginia, United States Acosta Group Full timeJob Title: Retail MerchandiserJoin Acosta Group as a Retail Merchandiser and play a crucial role in ensuring our client brands stand out at Walmart stores. As a key member of our team, you will drive product availability and connect customers with the brands they love.Key Responsibilities:Execute retail merchandising activities to ensure product availability...
-
Patient Access Coordinator
3 weeks ago
Emporia, Virginia, United States Ensemble Health Partners Full timeJob Title: Patient Access SpecialistEnsemble Health Partners is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.Key Responsibilities:Assign accurate Medical Record Numbers (MRNs) and complete...
-
Retail Merchandiser
3 weeks ago
Emporia, Virginia, United States Acosta Group Full timeJob SummaryAs a Merchandiser Retail Coverage - Walmart - PRIMARY at Acosta Group, you will be responsible for ensuring our client brands stand out at Walmart stores by driving product availability. This role requires a strong understanding of retail merchandising and the ability to execute activities that connect customers with the brands they love.Key...
-
Sales Associate
3 weeks ago
Emporia, Virginia, United States Hibbett Retail, Inc. Full timeJob SummaryThe Sales Associate is responsible for providing exceptional customer service and promoting merchandise in our Hibbett Retail, Inc. stores. This role requires a strong passion for delivering outstanding customer experiences and a keen eye for detail in maintaining a well-organized store environment.Key ResponsibilitiesProvide exceptional customer...
-
Sales Floor Associate
1 month ago
Emporia, Virginia, United States Dollar Tree Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Floor Associate to join our team at Dollar Tree. As a Sales Floor Associate, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a high level of security and organization in our store.Key ResponsibilitiesHandle all sales...
-
Cart and Janitorial Support Associate
3 weeks ago
Emporia, Virginia, United States Walmart Full timeCart and Janitorial Associate Role at WalmartAs a valued member of the Walmart team, you will play a crucial role in ensuring a positive customer experience. Your responsibilities will include:Key Responsibilities:Ensuring customers have a great first and last impressionGathering carts from the parking lotOperating equipment to move carts from the parking...
-
Restaurant Operations Manager
1 month ago
Emporia, Virginia, United States Domino's Pizza LLC Full timeJob Summary:We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Domino's Pizza LLC. As an Assistant Restaurant Manager, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and maintaining a clean and safe working environment.Key...
-
Restaurant Operations Manager
3 weeks ago
Emporia, Virginia, United States Arby's Full timeJob SummaryWe are seeking a highly skilled and experienced Shift Manager to join our team at Arby's. As a Shift Manager, you will be responsible for ensuring the smooth operation of our restaurant during your shift, providing exceptional customer service, and supporting the General Manager and Assistant Manager.Key ResponsibilitiesManage and supervise a...
-
Grocery Department Team Member
2 weeks ago
Emporia, Virginia, United States Walmart Full timeJob Summary: As a Fresh Food Associate at Walmart, you will be responsible for providing excellent customer service and ensuring high-quality products are available in our deli, bakery, meat, and other departments. Your duties will include packing ready-to-sell products, preparing and serving ready-to-eat food, and maintaining a clean and sanitized work...
-
Automotive Repair Specialist
3 weeks ago
Emporia, Virginia, United States Tire Discounters Full timeAbout the RoleWe are seeking a highly skilled Service Technician to join our team at Tire Discounters. As a Service Technician, you will play a critical role in ensuring the safety and reliability of our customers' vehicles.Key ResponsibilitiesDiagnose and repair complex vehicle issues, ensuring accurate and timely completion of tasks.Conduct thorough...
-
Fresh Food Team Member
3 weeks ago
Emporia, Virginia, United States Walmart Full timeJob SummaryAs a Fresh Food Associate at Walmart, you will play a vital role in ensuring our customers have access to high-quality products in our deli, bakery, meat, and other departments. Your responsibilities will include:Key ResponsibilitiesAssisting customers in finding the products they needEnsuring the availability of high-quality products in our deli,...
-
Sales Associate
2 weeks ago
Emporia, Virginia, United States Wal-Mart Stores , Inc. Full timeJob SummaryAs a Sales Associate in Apparel, Entertainment, Toys, and Sporting Goods at Walmart, you will play a vital role in helping customers find what they need. You will be responsible for maintaining a clean and organized store environment, working with multiple supervisors and fellow associates, and providing excellent customer service.Key...