We have other current jobs related to this field that you can find below
-
Omni Channel l Customer Service Coordinator
1 month ago
New York, United States UNOde50 Full timeJob DescriptionJob DescriptionSalary: Starting at 20hr Hey! At UNOde50, normality is left at the door. “Goodbye, boredom! Hello UNO world!” Here, being yourself is not only allowed, it's applauded! If you like to fly high and dream big, this is your project. Do you think you are our “ONE in a million” for the position of Omni Channel l Customer...
-
Director of Omni Channel, eCommerce
1 month ago
New York, United States Mayzon Full timeMayzon is recruiting for a Director of Omni Channel, eCommerce. Mayzon is a well-established company with offices in New York City, Montreal and New Castle, Delaware. This position will be fully remote with intermittent requirements to commute to the office and an anticipated national and international travel of approximately 20%. Mayzon is a leading...
-
Director of Omni Channel, eCommerce
1 month ago
New York, United States Mayzon Full timeMayzon is recruiting for a Director of Omni Channel, eCommerce. Mayzon is a well-established company with offices in New York City, Montreal and New Castle, Delaware. This position will be fully remote with intermittent requirements to commute to the office and an anticipated national and international travel of approximately 20%. Mayzon is a leading...
-
Omni-Channel Manager for Sephora Accounts
10 hours ago
New York, New York, United States Christian Dior Perfumes Full timeJob OverviewCompany Overview:Since 1946, the House of Parfums Christian Dior has represented excellence, creativity, and the unique savoir-faire of its founder, the couturier-perfumer Christian Dior. By revolutionizing the standards of French elegance and luxury through its fragrances, and merging tradition with innovative approaches in makeup and skincare,...
-
Sephora Account Omni-Channel Manager
3 months ago
New York, United States Christian Dior Perfumes Full timeJob DescriptionJob DescriptionCompany DescriptionFrom 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition...
-
Omni Channel Operations Coordinator
1 month ago
New York, United States PUIG, S.L. Full timeThe Opportunity The Omni Channel Operations Coordinator will assist and manage specific aspects of retail and ecommerce operations with a retail-first mentality. Responsibilities include but are not limited to, analysis of sales, maintenance, supply management, retail invoice and vendor management, logistical and inventory tasks within the boutiques and for...
-
Guest Services Coordinator
9 hours ago
New Orleans, Louisiana, United States Omni Hotels Full timeLocation: Riverfront Hotel At Omni Hotels and Resorts, we pride ourselves on delivering genuine and memorable guest experiences across our portfolio of over 50 luxury hotels and resorts in prime business and leisure destinations throughout North America. Our reputation is built on a foundation of exceptional service, innovation, and a strong commitment to...
-
Guest Services Coordinator
5 days ago
New Orleans, Louisiana, United States Omni Hotels Full timeLocation: Riverfront Hotel At Omni Hotels and Resorts, we are dedicated to crafting genuine and memorable guest experiences across our portfolio of over 50 luxurious hotels and resorts located in prime business and leisure destinations throughout North America. Our esteemed reputation is built on a foundation of exceptional service, cultural authenticity,...
-
Guest Services Coordinator
4 hours ago
New Orleans, Louisiana, United States Omni Hotels Full timeLocation: Riverfront Hotel At Omni Hotels and Resorts, we pride ourselves on delivering genuine and memorable guest experiences across our collection of luxury hotels and resorts situated in prime business and leisure destinations throughout North America. Our reputation is built on a foundation of exemplary culture, authenticity, innovation, and...
-
Guest Services Coordinator
34 minutes ago
New Orleans, Louisiana, United States Omni Hotels Full timeLocation: Riverfront Hotel At Omni Hotels and Resorts, we pride ourselves on delivering authentic and memorable guest experiences across our portfolio of over 50 luxury hotels and resorts in prime business and leisure destinations throughout North America. Our esteemed reputation is built on a foundation of exemplary culture, market authenticity,...
-
Customer Experience Associate
1 month ago
New York, United States Customer Labs Full timeCustomer Experience Associate Job Locations US-Remote ID 2024-6017 Category Operations Employment Type Regular - Full Time Remote Yes Shift 1st Scheduled Days Off 6-Saturday, 7-Sunday This Is Who We Are Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at...
-
Digital Coordinator
1 month ago
New York, United States Pivotal Talent Search Full timeJob DescriptionJob DescriptionDigital Coordinator (in office position)An ideal candidate will actively contribute to the development and ongoing management of the company's online business platform, helping to maximize performance and increase efficiency within the digital team. The candidate will support overall functionality and improvement of the...
-
Beginner Room Attendant Position at Omni Hotels
10 hours ago
New Haven, Connecticut, United States Omni Hotels Full timePosition Overview:As a Room Attendant at Omni Hotels, you will play a vital role in maintaining the cleanliness and presentation of our guest accommodations. This position is perfect for individuals looking to start their career in the hospitality industry.Location:Join us in a prestigious hotel environment that prides itself on exceptional service and guest...
-
HVAC Service Coordinator/Customer Service
2 months ago
New York, United States AFGO Mechanical Services, Inc. Full timeJob DescriptionJob DescriptionAFGO, a dynamic HVAC Mechanical Services Company in the NYC Metropolitan Area, is seeking an energetic and assertive individual for a HVAC Service Coordinator/Customer Service position. Candidate must possess strong organizational skills, an attention to detail and exceptional verbal and written communication skills in order to...
-
Associate, Key Account Manager
2 months ago
New York, New York, United States PUIG, S.L. Full timeThe OpportunityNegotiate strategic full account management with 360 support for Macy's Omni Channel including all Promotional Planning by tactic for Carolina Herrera Beauty. Liaison with cross-functional internal departments in gaining insights and promoting innovative ideas to grow our brands. Monitor best ROI of key initiatives and ultimate management of...
-
Customer Service Agent
1 week ago
New York, United States rag & bone Full timeAbout rag & bone: From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same...
-
SVP, GMM
3 months ago
New York, United States Macy’s Full timeJob Overview The SVP, General Merchandise Manager (GMM) holds a strategic leadership role. They possess the ability to develop the vision of multiple categories and execute the assortment plan by channel that aligns with the top-line financial plan. An entrepreneurial mix of visionary strategy development, exceptional financial business acumen, a strong...
-
VP, Ecommerce
2 months ago
New York, United States Beauty by Imagination (BBI) Full timePosition SummaryThe Ecommerce business has been identified as a key growth driver for Beauty by Imagination and poised to continue its fast double-digit growth across our DTC, Amazon and social commerce businesses. She/he will be responsible for developing a holistic ecommerce portfolio and channel strategy across not only our DTC business and Amazon, but...
-
VP, Ecommerce
2 months ago
New York, United States Beauty by Imagination (BBI) Full timePosition SummaryThe Ecommerce business has been identified as a key growth driver for Beauty by Imagination and poised to continue its fast double-digit growth across our DTC, Amazon and social commerce businesses. She/he will be responsible for developing a holistic ecommerce portfolio and channel strategy across not only our DTC business and Amazon, but...
-
Customer Service Representative
2 weeks ago
New York, United States Customer Labs Full timeNeed help in your climate job search? Dive deep into climate with Terra.do’s 12-week climate bootcamp course. Waste Connections number of job openings over time by month Number of job openings ClimateTechList is the web's largest aggregator of climate, clean tech, renewable energy & green jobs. Contact us if you'd like to use partner or use our current or...
![UNOde50](https://media.trabajo.org/img/noimg.jpg)
Omni Channel l Customer Service Coordinator
2 months ago
Hey At UNOde50, normality is left at the door. “Goodbye, boredom Hello UNO world” Here, being yourself is not only allowed, it's applauded If you like to fly high and dream big, this is your project. Do you think you are our “ONE in a million” for the position of Omni Channel l Customer Service Coordinator at our New York Corporate office ? Let’s see if you have what it takes to shine
Responsibilities:
- Act as the primary point of contact for all our Retail & E-Commerce customers in North America.
- Assist customers and communicate promptly to inquiries concerning product, repairs, after-sales service, exchanges, and returns via email or by phone.
- Handle retail complaints and escalate processes to the retail leadership team to resolve customer problems as quickly as possible at a high level.
- Exercise judgment to resolve customer issues and prevent callbacks within 1 business day
- Utilize independent and empowered decision-making skills and increased authority to manage higher accommodation levels.
- Maximize cross-sales opportunities in all email and phone correspondence by suggesting related products to original inquiries.
- Ensure that the in-house processes and procedures are always adhered to.
- Partner with Spain Customer Service to ensure customer satisfaction metrics are being met through Salesforce.
- Partner with Spain Customer Service to resolve e-commerce issues that cannot be solved locally (logistics; payment refunds, etc).
- Ensure email and voicemail are monitored and up to date.
- Maintain a high level of service awareness at all times.
- Attend ongoing product training hosted by the Product department to ensure the knowledge base is up to date.
- Always observe client confidentiality and company policy surrounding data protection and security.
Qualifications and Education Requirements:
- High school diploma or general education diploma (GED) required
- Proven experience as a Sales Assistant or similar in a luxury goods environment such as retail, hospitality, or travel
- Must demonstrate an appreciation and understanding of the importance of customer care as a function within the business and contribute ideas within the team to improve the customer experience
- Articulate with exceptional written and verbal communication skills (including good spelling and grammar)
- Must demonstrate an energetic and positive attitude
- Knowledge of retail brands and services
- Must have the ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures.
- Must have the ability to work on assignments that are moderately difficult and require good decision-making skills to resolve or make recommendations
- Demonstrate ability to troubleshoot and to have a proactive approach to sales
- Excellent eye for detail and organizational skills
- Experience with Microsoft Office applications (Excel and Outlook essential)
- Previous experience with a CRM system or similar desirable but not essential
- Must be fluent in Spanish
Preferred Skills:
- Computer Literacy (Excel, Word, PowerPoint)
- Bachelor’s Degree
Physical Demands:
- Be able to lift, pull, and carry a minimum of 35lbs.
Unode50 is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Service of the United States, citizenship, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave) and any other characteristic protected by law ("Protected Characteristics").