SVP, GMM

Job Overview

The SVP, General Merchandise Manager (GMM) holds a strategic leadership role. They possess the ability to develop the vision of multiple categories and execute the assortment plan by channel that aligns with the top-line financial plan. An entrepreneurial mix of visionary strategy development, exceptional financial business acumen, a strong understanding of merchandising, and the ability to lead a large team are all required for this position. The leader maintains a progressive, customer-centric approach while holding teams accountable for delivering on sales and profit objectives without operating in the tactics of the day-to-day.

What You Will Do

Develop strategic plans for the leader's managed categories to boost sales, profits, and customer experience. Build and sustain robust partnerships, both within the organization and externally. Take proactive steps to achieve business objectives. Demonstrate strong inspirational leadership to build a loyal following. Effectively manage a significant P&L, with responsibility for critical profit drivers. Possess comprehensive knowledge of Omni business operations, including marketing strategies, staffing, and financial management.

Skills You Will Need

Strategy Development: Ability to develop a forward-thinking vision for multiple categories and execute assortment plans across channels in alignment with financial goals. Capable of setting and communicating strategic visions for location and channel-based strategies to support overall company growth.

Financial Business Acumen: Exceptional understanding of financial metrics and profit drivers, with the capacity to effectively manage a significant P&L.

Merchandising Expertise: Strong comprehension of merchandising principles and strategies to drive sales and enhance customer experience.

Leadership Skills: Demonstrated inspirational leadership, capable of building and leading large teams to achieve business objectives.

Partnership Building: Proficiency in establishing and maintaining robust partnerships both within the organization and externally.

Proactive Approach: Ability to take proactive measures to drive business results and navigate changing market dynamics.

Omni Business Knowledge: Comprehensive understanding of Omni business operations, including marketing strategies, staffing, and financial management.

Customer-Centric Focus: Progressive experience in consumer and lifestyle-oriented companies with a focus on creating emotional connections with customers.

Market Analysis: Skill in understanding market share opportunities, competitive landscape, and leveraging business trends and customer data.

Transformational Leadership: Dynamic leadership style with a passion for driving organizational change and leading teams through ambiguity.

Talent Development: Track record of advocating for talent development and building engaged and highly functional teams.

Collaborative Communication: Strong ability to establish trust and build relationships across all levels and functions of the organization and with external partners.

Who You Are

Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s aspires to achieve every day in every way. Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 15+ years of progressive merchandising experience.  Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision. Able to work a flexible schedule based on department and company needs. 

What We Can Offer You

An inclusive, challenging, and refreshingly fun work environment Competitive pay and benefits rooted in principles of equity Performance incentives and annual merit review Merchandise discounts Health and Wellness Benefits across medical, dental, vision, and additional insurance Retirement Savings Plan with 401k match opportunity Employee Assistance Program (mental health counseling and legal/financial advice) Resources for continuous learning, career growth, and leadership development 8 paid holidays Paid Time Off (first year prorated depending on start date) Tuition reimbursement program Guild education benefit funds 100% of tuition, books, and fees in designated programs Colleague Resource Groups (CRGs) and give-back/volunteer opportunities Empowerment and autonomy to perform impactful work with tangible results

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